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About the Role
This role offers an exciting opportunity to join a growing team providing consulting services for Adobe Experience Manager (AEM) products and solutions, including Edge Delivery Services (EDS) and Adobe Commerce as a Cloud Service (ACCS). The AEM consulting team delivers expert implementation of AEM solutions, integrates complementary Adobe enterprise solutions, and interfaces with clients' existing IT infrastructure. Engagements involve full life-cycle project delivery, in-depth consulting, and knowledge transfer to clients, helping them realize the full value of their investment. We seek experienced Digital Marketing Business Consultants to work with multi-functional teams, delivering high-quality solutions and driving lasting business adoption. The ideal candidate will have proven experience delivering AEM solutions, leading complex multi-technology agile projects, and collaborating effectively with diverse stakeholders.
Responsibilities
- Deliver high-quality consulting services and act as a lead Product Owner and client ambassador.
- Provide services with deep understanding of AEM, EDS, and ACCS platforms and best implementation practices.
- Partner with the pre-sales team on SOW review and sales-to-delivery handoff.
- Facilitate workshops to define objectives, KPIs, and adoption plans, and guide customers in shaping operating models and governance.
- Keep business and technical stakeholders aligned, proactively identifying and resolving adoption risks.
- Analyze complex project issues, identify gaps, and present solution options with recommendations.
- Mentor team members and lead knowledge sharing with clients, partners, and colleagues.
- Own key readiness and outcome checkpoints, ensuring training and governance are in place before go-live.
Requirements
- 5-10 years' experience in Web and/or ECMS technologies.
- 3+ years of direct client consulting experience.
- Previous experience as a Product Owner, Product Manager, or Business Analyst.
- Previous experience as a Scrum Master or Project Manager.
- Understanding or experience with productized APIs, SaaS, SOA, Cloud Services, and Content Management Systems.
- Experience with Agile Scrum process, Backlog Management, and Wiki systems (e.g., Jira, Confluence).
- Experience with enterprise software implementation.
- Experience reviewing and elaborating business and technical requirements.
- Experience developing requirements for interfaces, integrations, and production data migrations.
- Experience facilitating workshops and translating business objectives into measurable KPIs and adoption or governance plans is a plus.
- Understanding or experience in organizational change management or operating-model design is a plus.
- Experience leading delivery governance across business, product, technology, and client stakeholders is a plus.
- Experience managing readiness, decision points, adoption, and governance activities throughout the implementation lifecycle is a plus.
- Understanding or experience in user experience design and UI development is a plus.
- Strong problem-solving skills.
- Superb communication skills.
- Ability to collaborate effectively in a multi-functional team environment.
- Development or product testing experience is a plus.
- AEM Business Practitioners certification is a plus.
- Bachelor's degree or equivalent years of experience.
- Position may require up to 15% travel.
Skills
- Adobe Experience Manager (AEM)
- Edge Delivery Services (EDS)
- Adobe Commerce as a Cloud Service (ACCS)
- Agile Scrum
- Product Owner
- Product Management
- Business Analysis
- Scrum Master
- Project Management
- API
- SaaS
- SOA
- Cloud Services
- Content Management Systems
- Backlog Management
- Jira
- Confluence
- User Experience Design
- UI Development
- Problem-solving
- Communication
- Collaboration
Location
- California
- New York
- Washington
Work Type
- Full-time
- Consulting
Experience Level
- 5-10 years' experience in Web and/or ECMS technologies
- 3+ years of direct client consulting experience
Education Level
- Bachelor's degree or equivalent years of experience
Salary/Compensations
- US pay range: $134,400 - $245,300 annually
- California pay range: $169,400 - $245,300
- New York pay range: $169,400 - $245,300
- Washington pay range: $156,000 - $225,900
Benefits
- Comprehensive benefits programs
About the Company
- Adobe empowers everyone to create through innovative platforms and tools that unleash creativity, productivity and personalized customer experiences.
- Adobe’s industry-leading offerings include Adobe Acrobat Studio, Adobe Express, Adobe Firefly, Creative Cloud, Adobe Experience Platform, Adobe Experience Manager, and GenStudio.
- Our 30,000+ employees worldwide are creating the future and raising the bar as we drive the next decade of growth.
- We are on a mission to hire the very best and believe in creating a company culture where all employees are empowered to make an impact.
- At Adobe, we believe that great ideas can come from anywhere in the organization.
- We believe in creating a company culture where all employees are empowered to make an impact.
- Learn more about Adobe life, including our values and culture, focus on people, purpose and community, Adobe for All, comprehensive benefits programs, the stories we tell, the customers we serve, and how you can help us advance our mission of empowering everyone to create.
Equal Opportunity
- Adobe is proud to be an Equal Employment Opportunity employer.
- We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other protected characteristic.
- Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances.
- It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment.