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About the Role
TJX Companies offers opportunities for growth, exploration, and achievement within a diverse and collaborative team. As a Fortune 100 company and the world's leading off-price retailer, you'll find abundant opportunities to learn, thrive, and make an impact.
Responsibilities
- Deliver a highly satisfied customer experience by engaging with customers.
- Maintain a clean and organized store environment.
- Adhere to all operational, merchandise, and loss prevention standards.
- Cross-train to work in multiple areas of the store to support business needs.
- Embody customer experience principles and philosophy.
- Role model established customer experience practices.
- Support and embody a positive store culture.
- Accurately ring customer purchases and returns.
- Promote credit and loyalty programs.
- Maintain merchandising philosophy and follow merchandising procedures.
- Process and prepare merchandise for the sales floor.
- Initiate and participate in store recovery.
- Maintain organizational, cleanliness, and recovery standards.
- Provide and accept recognition and constructive feedback.
- Adhere to all labor laws, policies, and procedures.
- Support and participate in store shrink reduction goals.
- Participate in safety awareness and maintain a safe environment.
- Perform other duties as assigned.
Requirements
- Possess excellent customer service skills.
- Able to work a flexible schedule to support business needs.
- Possess strong communication and organizational skills with attention to detail.
- Capable of multi-tasking.
- Able to respond appropriately to changes in direction or unexpected situations.
- Capable of lifting heavy objects with or without reasonable accommodation.
- Works effectively with peers and supervisors.
- Applicants with arrest or conviction records will be considered for employment.
Skills
- Customer service
- Communication
- Organization
- Attention to detail
- Multi-tasking
- Adaptability
- Teamwork
Location
- New London, CT
Work Type
- Full-time
- Part-time
Experience Level
- Retail customer experience preferred
Benefits
- Associate discount
- EAP
- Smoking cessation
- Bereavement
- 401(k) Associate contributions
- Child care discounts
- Cell phone discounts
- Pet insurance
- Legal insurance
- Credit union
- Referral bonuses
- 401(k) match (eligibility based on service/hours)
- Medical (eligibility based on service/hours)
- Dental (eligibility based on service/hours)
- Vision (eligibility based on service/hours)
- HSA (eligibility based on service/hours)
- Health care FSA (eligibility based on service/hours)
- Life insurance (eligibility based on service/hours)
- Short term disability (eligibility based on service/hours)
- Long term disability (eligibility based on service/hours)
- Paid parental leave (eligibility based on service/hours)
- Paid holidays (eligibility based on service/hours)
- Paid vacation (eligibility based on service/hours)
- Paid sick time (eligibility based on service/hours)
- Auto insurance discounts
- Home insurance discounts
- Scholarship program
- Adoption assistance
About the Company
- TJX Companies is a Fortune 100 company and the world's leading off-price retailer.
- Operates globally with Home Offices, Distribution Centers, and Retail Stores including TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx.
Equal Opportunity
- TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law.
- TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.