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About the Role
Seeking a hands-on, self-directed engineer to own the technology the company itself runs on. This role supports every team across the business and is ideal for someone who wants to build an IT function from the ground up. The role starts within Engineering and expands to serve the entire company.
Responsibilities
- Own endpoint management across macOS and Windows, including enrolment, disk encryption, OS and patch policy, and remote wipe.
- Manage the identity and access lifecycle end-to-end: joiner, mover, leaver processes, SSO and password management, provisioning, and revocation.
- Administer core business and collaboration platforms, including licensing, security configuration, and cost management.
- Run security operations for the internal estate: endpoint protection, patch and vulnerability remediation, email and phishing defence, and first response.
- Own vendor security review and respond to security assessments from counterparties.
- Produce access reviews, asset records, and audit evidence for compliance obligations.
- Maintain network and remote-access posture across offices, applying segmentation and least privilege.
- Own procurement and hardware lifecycle, including vendor relationships, purchasing standards, warranty, and replacement cycles.
- Support engineers and non-technical teams, setting standards for support delivery speed and clarity.
- Choose and introduce necessary tooling, prioritizing market solutions over custom builds.
- Automate repetitive tasks such as provisioning, onboarding, environment setup, and internal reporting.
- Write and own policies related to IT operations and define standards for quality.
Requirements
- 5+ years in IT, endpoint, or systems engineering, with experience as the sole responsible person.
- Hands-on experience managing both macOS and Windows fleets.
- Experience standing up an MDM from scratch (Jamf, Intune, Kandji, or equivalent).
- Proven ownership of the identity and access lifecycle, including SSO, MFA, offboarding, and periodic access reviews (Okta, Entra ID, Google Workspace, or equivalent).
- Comfortable on a Linux/macOS command line and able to script repetitive tasks (Bash, PowerShell, or Python).
- Working knowledge of VPN, firewall, and least-privilege access design.
- Experience administering business SaaS platforms at company scale, including licensing and security settings.
- Experience operating in a regulated or audited environment (PCI-DSS, ISO 27001, SOC 2) and producing audit evidence.
- Comfortable supporting both technical and non-technical colleagues, explaining technical constraints clearly.
- Able to work effectively with remote colleagues across multiple timezones and cultures.
- Excellent communication and documentation skills in English.
Skills
- macOS fleet management
- Windows fleet management
- MDM implementation
- Identity and access lifecycle management
- SSO
- MFA
- Offboarding
- Access reviews
- SaaS platform administration
- Licensing management
- Security configuration
- Endpoint protection
- Patch management
- Vulnerability remediation
- Email security
- Phishing defence
- Vendor security review
- Network security
- Remote access security
- Segmentation
- Least privilege access
- Procurement
- Hardware lifecycle management
- IT support
- Tooling evaluation
- Automation
- Policy writing
- Bash scripting
- PowerShell scripting
- Python scripting
- Linux command line
- VPN
- Firewall management
Location
- Singapore
- Indonesia
Work Type
- Full-time
Experience Level
- 5+ years in IT, endpoint, or systems engineering
- Experience as the only person responsible for IT/systems
About the Company
- Xenith is a B2B payment service provider focused on enabling seamless cross-border commerce.
- Holds MSB license in Canada and PJP III license in Indonesia.
- Offers global merchants a one-stop solution to manage multi-currency payments, with a focus on alternative payment methods in emerging markets.
- Simplifies fragmented payment landscapes through deep regional expertise and strong partnerships.
- Aims to build a culture where people feel empowered, trusted, and challenged.