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About the Role
We are seeking a Senior Product Manager to lead our R&D Enablement initiatives. In this pivotal role, you will treat our internal developer experience as a product, driving the strategy to achieve P90 industry benchmarks in velocity, throughput, and satisfaction. You will oversee the product roadmap for our Service Enablement, Mobile App Enablement, Platform Quality and SRE pods. Your mandate is to eliminate friction across the entire development lifecycle—from concept and code inception to deployment and observability—empowering our EPD (Engineering, Product, Design) teams to deliver value to our members faster and more reliably.
Responsibilities
- Define the R&D Enablement Strategy, expanding scope to support Product Managers and Designers along with engineers with AI-powered tools and streamlined workflows.
- Drive the '5 Pillars' of R&D Excellence: AI Adoption, Velocity & Local Iteration, Quality Engineering, Instrumentation & Observability, and Knowledge Management.
- Manage the Platform Roadmap, prioritizing technical investments against business value and managing backlogs for Service Enablement, App Enablement, and SRE teams.
- Measure What Matters by tracking success metrics including DXI, PR Throughput, DORA metrics, and MTTR.
- Act as the Voice of the Customer by conducting quarterly DX surveys and 'listening tours' to identify friction points and translate feedback into actionable product requirements.
- Translate the 'RnD Enablement Strategy' into concrete quarterly roadmaps.
- Lead the rollout of a unified Developer Experience Platform (DXP) to measure productivity and team performance.
- Collaborate with App Enablement to optimize the mobile/frontend developer experience for our Phoenix application stack and release processes.
- Drive cultural change by incentivizing documentation, deep work, and 'paved road' adoption.
- Partner with Security and Infrastructure teams to balance speed with compliance and reliability.
Requirements
- 5+ years of Product Management experience, with a strong preference for candidates who have worked on Internal Developer Platforms (IDP), DevOps tools, or B2B technical products.
- Technical Fluency: Ability to have deep technical conversations with engineers about CI/CD pipelines, microservices architecture, cloud infrastructure (AWS), and mobile release cycles.
- Data-Driven: Experience using metrics like DORA, SPACE, or DevEx to guide decision-making and measure success.
- Program Management: Strong technical program management skills to orchestrate complex, cross-functional initiatives.
- Change Management: Proven ability to drive adoption of new tools and processes across a large, distributed engineering organization.
Skills
- AI Adoption
- Velocity & Local Iteration
- Quality Engineering
- Instrumentation & Observability
- Knowledge Management
- AWS
- Kubernetes
- TypeScript
- React Native
- Kafka
- DataDog
- Backstage
- GenAI tools (e.g., GitHub Copilot, Cursor, Glean)
- SRE principles
- Platform Engineering principles
- CI/CD pipelines
- Microservices architecture
- Cloud infrastructure
- Mobile release cycles
- DORA metrics
- SPACE metrics
- DevEx metrics
Location
- Remote
Work Type
- Full-time
Experience Level
- Senior
About the Company
- Hinge Health is pioneering the world's most patient-centered Digital Musculoskeletal (MSK) Clinic.
- We are building a world-class R&D organization where engineers, product managers, and designers can move fast with confidence, create high-quality solutions, and stay deeply engaged in their work.
Equal Opportunity
- We'll never ask for financial details during the hiring process and only use "@hingehealth.com" emails. If you receive a suspicious offer, stop communication and report it to the US FBI Internet Crime Complaint Center. To verify an email from our recruiting team, forward it to security@hingehealth.com.