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About the Role
We are seeking a reliable, detail-oriented operations contractor to manage account provisioning during UK business hours. This is an ongoing role focused on setting up deepfake demo accounts and resolving issues.
Responsibilities
- Own account provisioning end-to-end during your shift: setting up demo accounts for demos booked by our GTM team
- Fix and resolve flagged account issues as they come in
- Monitor the provisioning-issues channel during your shift and escalate appropriately
- Use AI tools, including Adaptive's Claude-based asset-sourcing automation, to work efficiently
- Hand off cleanly to the core hours team at the end of your shift
Requirements
- Has a 4-year degree or is currently pursuing one
- Extremely detail-oriented: you go above and beyond while paying meticulous attention to accuracy
- Organised under pressure: you can juggle competing requests and prioritise without dropping the ball
- Self-directed: comfortable working independently during your shift without constant oversight
- Interested in AI: curious about AI tools and use them to make your work faster and better
- Adaptable: comfortable in a fast-paced, high-growth startup environment
- Low ego, high reliability: you show up, do the work, and take pride in execution quality
Skills
- Account provisioning
- AI tools
- Claude-based asset-sourcing automation
Location
- New York City
Work Type
- Hybrid
- Contract
- 40hrs/week
Education Level
- 4-year degree or pursuing one
Salary/Compensations
- Paid hourly
Benefits
- A key role at a company redefining cybersecurity for the AI era
- Hybrid NYC office (ideally 3 days/week)
- A high-performance, supportive team where your contribution is visible and valued
- Access to resources and mentorship to grow your skills throughout your contract
About the Company
- Adaptive is a cybersecurity startup on a mission to stop AI-powered cyberattacks.
- In December 2025, we announced an $81M Series B led by NVIDIA and Bain Capital Ventures, with participation from Capital One Ventures, Citi Ventures, and continued support from a16z, the OpenAI Startup Fund, and Abstract Ventures — marking NVIDIA's first AI cybersecurity investment.
- Adaptive was founded by Brian Long and Andrew Jones, who previously co-founded Attentive ($500M+ ARR, $10B+ valuation) and TapCommerce (acquired by Twitter).
- Trusted by leading banks, healthcare organisations, and technology companies, Adaptive protects teams from AI-powered threats including deepfakes, smishing, and voice scams.