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About the Role
Pilot is a modern connectivity company delivering fiber-optic internet and network services to businesses with no contracts, backed by a 100% uptime guarantee and 24/7 proactive support. We enable extraordinary work across all industries with connectivity solutions that are adaptive, agile, and designed with the customer in mind.
Responsibilities
- Interpret and organize splicing schematics, work orders, and maps to plan for splicing work.
- Work at various locations in the New York City metro area in outdoor, underground, and in-building settings.
- Prepare and maintain a clean and well-stocked vehicle, including accountability for inventory of consumables, tools, and equipment.
- Report any fleet or worksite-related incidents in a timely manner.
- Set up proper work zones in outdoor and indoor environments using safety cones, sticks, signs, and strobe lights, following all safety requirements and guidelines in all weather conditions.
- Route, organize, and coil cables in outside plant and inside plant environments in preparation for splicing.
- Perform single and ribbon fusion splices on various fiber-optic cable types.
- Build and maintain fiber-optic splice enclosures in underground and in-building settings.
- Utilize troubleshooting tools such as a Live Fiber Identifier, Optical Power Meter, Visual Fault Locator, and OTDR.
- Troubleshoot fiber-optic network issues as directed by the Network & Fiber Engineering teams, interpreting diagnostic results to aid in outage resolution.
- Update and maintain splicing records and other documentation.
- Assist the OSP Line team as needed in major network expansion, outage restoration, or other activities.
- Communicate effectively internally to provide relevant project updates.
Requirements
- 1+ years of experience splicing high-count fiber-optic cables in both outside plant and inside plant environments.
- Safety-first mindset.
- Highly organized and tidy work ethic.
- Proficiency working with a wide variety of cable manufacturers (AFL, Prysmian, Corning) and cable types (SWR, Flat Ribbon, Rollable).
- Demonstrated ability to troubleshoot all aspects of fiber-optic networks using both field equipment and online applications.
- Ability to safely lift 75lbs.
- Ability to work while standing for long periods.
- Valid, clean driver's license (recurring MVR check required).
- Comfortable working in confined space environments such as manholes, vaults and outdoors in all weather conditions.
- Experience working in the ECS Manhole System preferred.
- Comfortable driving large (non-CDL) vehicles in New York City metro area.
- Valid OSHA-30 Certificate required.
- Willing and able to work the overnight shift (7pm-3am, Mon-Fri).
- Willing and able to work adjusted hours in accordance with New York City’s Annual Holiday Construction embargo (November - January).
- Ability to attend all required team and/or company meetings and events, which may be outside of typical working hours.
- Excellent oral and written communication skills.
Skills
- Splicing schematics
- Work orders
- Maps
- Fiber-optic cables
- Safety cones
- Sticks
- Signs
- Strobe lights
- Fusion splicing
- Fiber-optic splice enclosures
- Live Fiber Identifier
- Optical Power Meter
- Visual Fault Locator
- OTDR
- Troubleshooting
- GIS applications
- Driving
- Communication
Location
- New York City metro area
Work Type
- Overnight shift
- Full-time
Experience Level
- 1+ years of experience
Education Level
- OSHA-30 Certificate
Salary/Compensations
- $62,400 - $83,200 per year
Benefits
- Company-sponsored Medical, Dental, Vision Coverage
- Company-sponsored 401(k)
- Commuter & Wellness Reimbursement
- Competitive PTO
About the Company
- Pilot is a modern connectivity company based in New York City.
- We deliver fiber-optic internet and network services to businesses with no contracts, backed by a 100% uptime guarantee and 24/7 proactive support.
- We're a passionate, close-knit team that believes businesses have more important things to worry about than their internet connection.
- Our top priority is enabling extraordinary work across all industries with connectivity solutions that are adaptive, agile, and designed with the customer in mind.
Equal Opportunity
- At Pilot, we believe differences make us stronger, and that our diversity is something to celebrate. Pilot hires without regard to race, color, religion or belief, national, social or ethnic origin, sex (and pregnancy), age, physical, mental or sensory disability, HIV status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate.