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About the Role
As the hotel’s second in command, the Hotel Manager is integral to the seamless day-to-day functioning of the hotel. You will be interfacing with the various department heads to direct and implement policies for the entire hotel. As a representative of the hotel’s leadership, you will also interact with guests answering any questions they may have. Finally, as the right hand of the General Manager, you will support the General Manager in their administrative duties.
Responsibilities
- Interview and hire new employees.
- Receives and resolves guest complaints.
- Assigns duties to department heads and observes performance to ensure adherence to hotel policies and established operating procedures.
- Support the General Manager in establishing and monitoring policies and guidelines in the day-to-day operation of the hotel.
- Steps in and acts as General Manager in their absence.
Requirements
- Must be able to fluently speak, read and understand English.
- Familiar with OSHA, local Department of Health regulations and relevant current laws governing the handling of hazardous substances.
- Must be a team player.
- Willing to step up and aid their team members when needed.
Work Type
- Standing/walking
- Carrying/lifting up to 25 pounds
- Bending/twisting
- Climbing stairs
- Accommodate varying schedules including nights, weekends and holidays
Experience Level
- 4 years of management experience in the hotel industry
Education Level
- Bachelor’s degree in hotel management or a related field
Salary/Compensations
- Excellent pay
Benefits
- Hotel discounts
- F&B discounts
- Opportunity to be part of an anything-but-standard growing hotel company