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About the Role
As a highly skilled advisor, you will combine your creative and technical expertise and passion for people to provide a welcoming, inspirational, and personalized in-store experience which educates and delights customers. In partnership with a high-performing team, you will create impact with in-store events and ensure that the store consistently achieves high standards of visual merchandising to stand out against competitors. This is a progressive opportunity in prestige beauty, offering excellent development opportunities and competitive remuneration.
Responsibilities
- Deliver personalized, high-quality customer service and beauty consultations to in-store customers.
- Execute visual merchandising displays and maintain presentation standards across the retail floor.
- Support and execute in-store promotional events and product demonstrations to drive customer engagement.
- Maintain active knowledge of brand product offerings, features, and application techniques to effectively educate customers.
- Collaborate with store staff and team members to ensure smooth floor operations and optimal customer experience during scheduled shifts.
Requirements
- Demonstrated ability to provide inspirational, authentic, and personalized customer service.
- Ability to work flexible retail hours including days, nights, weekends, and special events in a fast-paced environment.
- Ability to provide proof of legal authorization to work in the United States upon hire/interview.
- Previous retail or beauty industry experience.
- Familiarity with retail sales environment and customer-facing service execution.
- Regularly required to stand and walk for extended periods on the retail sales floor, converse with customers, and handle product packaging and display materials.
- Frequently required to reach, bend, and move merchandise weighing up to 25 lbs.
Skills
- Creative expertise
- Technical expertise
- Customer service
- Visual merchandising
- Product knowledge
- Team collaboration
Location
- Retail locations
Work Type
- Freelance
- Full-time
Experience Level
- Not specified
Education Level
- Not specified
Salary/Compensations
- $24.00 to $32.00 per hour
Benefits
- Health insurance coverage (medical, dental, and vision insurance)
- Wellness and family support programs
- Life and disability insurance
- Retirement savings plans
- Paid leave programs
- Education-related programs
- Paid holidays and vacation time
About the Company
- The Estée Lauder Companies Inc. is one of the world’s leading manufacturers, marketers, and sellers of quality skin care, makeup, fragrance, and hair care products.
- It is a steward of luxury and prestige brands globally.
- The company’s products are sold in approximately 150 countries and territories under brand names including: Estée Lauder, Aramis, Clinique, Lab Series, Origins, M·A·C, La Mer, Bobbi Brown Cosmetics, Aveda, Jo Malone London, Bumble and bumble, Darphin Paris, TOM FORD, Smashbox, AERIN Beauty, Le Labo, Editions de Parfums Frédéric Malle, GLAMGLOW, KILIAN PARIS, Too Faced, Dr.Jart+, the DECIEM family of brands, including The Ordinary and NIOD, and BALMAIN Beauty.
Equal Opportunity
- Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
- The Company will endeavor to provide a reasonable accommodation consistent with the law to otherwise qualified employees and prospective employees with a disability and to employees and prospective employees with needs related to their religious observance or practices.
- Michigan Applicants: Persons with disabilities needing accommodations for employment must notify the company in writing of the need for an accommodation within 182 days after the date the person with a disability knew or reasonably should have known that an accommodation was needed.
- Philadelphia Applicants: Philadelphia's Fair Chance Hiring Law
- Rhode Island Applicants: The company is subject to chapters 29-38 of title 28 of the general laws of Rhode Island and is therefore covered by the state's workers' compensation law.