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About the Role
As Tools & Process Manager, you will shape the systems, processes and standards that enable consistent, efficient project delivery across STACK Infrastructure's growing portfolio. You will drive process improvement, document management, governance, and digital tools that simplify project delivery while supporting quality, compliance, and continuous improvement.
Responsibilities
- Lead the development and continuous improvement of delivery processes, standard operating procedures, and governance standards.
- Own the Delivery Management System, ensuring processes remain effective, practical, and aligned with business objectives.
- Develop and maintain document management standards, including document control, naming conventions, version control, and approval workflows.
- Manage delivery templates, registers, and standard documentation, ensuring consistency across all projects.
- Support the implementation, administration, and enhancement of delivery systems, digital tools, and reporting platforms.
- Partner with Digital, IT, PMO, and project teams to improve system functionality, user experience, and process adoption.
- Monitor compliance with delivery processes and governance standards, supporting quality assurance activities and audits.
- Identify opportunities to streamline ways of working through automation, standardisation, and digital innovation.
- Provide guidance, training, and support to project teams, encouraging consistent adoption of tools, templates, and best practice.
- Champion a culture of continuous improvement, collaboration, and operational excellence across the delivery organisation.
Requirements
- Experience in PMO, project controls, business process management, or project governance within major capital projects.
- Background in data centres, construction, engineering, infrastructure, or similarly complex project environments.
- Experience managing document control systems, project information, or business management systems.
- Experience implementing digital tools, process improvements, or automation initiatives.
- Strong stakeholder management, communication, and organisational skills with a passion for improving how projects are delivered.
Skills
- Procore
- Aconex
- Asite
- Autodesk Construction Cloud
- Power BI
- Microsoft Power Platform
Location
- London, United Kingdom
Work Type
- Full-time
Experience Level
- Professional
Benefits
- Competitive compensation and benefits designed to support you both professionally and personally.
About the Company
- STACK is a proven, trusted partner for the world's most innovative companies, designing, developing, and operating sustainable global digital infrastructure.
- Backed by an unmatched record of reliable delivery and development expertise, STACK brings speed, scale, certainty, and responsibility to the demands of a rapidly evolving digital infrastructure landscape.