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About the Role
We are seeking an IT Manager to oversee daily IT operations, ensuring smooth and secure company growth. This role involves managing employee devices, office networks, essential tools, and user support, reporting to the CIO and based in London. A key focus will be on practical, operational security, including device management, access control, software oversight, and seamless onboarding/offboarding processes. The IT Manager will implement security standards and act as the primary IT contact, balancing productivity with security across the organization.
Responsibilities
- Own endpoint security, including device configuration, patching, local admin rights management, and reducing unmanaged software.
- Manage workplace and network security, including the office network and separation of guest and corporate access.
- Handle daily identity operations, such as provisioning, joiner/mover/leaver changes, and regular access reviews.
- Manage company-wide software and licensing, and oversee unmanaged tools.
- Manage third-party vendors, including internet service providers.
- Oversee the office network, devices, and everyday hardware.
- Run the IT helpdesk, ensuring prompt and helpful user support.
- Ensure a smooth and well-managed onboarding and offboarding experience for employees.
Requirements
- Experience managing IT operations in a growing company.
- Hands-on experience with device management and endpoint tooling.
- Comfortable with identity and access operations, including provisioning and access reviews.
- Experience managing software, licensing, and addressing tool sprawl.
- Experience managing corporate network infrastructure and equipment.
- Experience running a helpdesk or support function with a focus on user satisfaction.
- A security-minded, practical approach to everyday IT.
- Background checks may include criminal record checks, credit history review, employer references, and academic qualification confirmation.
Skills
- Device management
- Endpoint tooling
- Identity and access operations
- Provisioning
- Access reviews
- Software management
- Licensing management
- Network infrastructure management
- Helpdesk management
- User support
Location
- London
Work Type
- On-site
Experience Level
- Manager
Benefits
- Private medical insurance
- Income protection insurance
- Life insurance (4x base salary)
- On-site gym and shower facilities
- Enhanced maternity and paternity pay
- Team social events and company parties
- Salary exchange on pension and nursery fees
- Access to Maji financial wellbeing platform
- Company stock options via Ledgy
- Milestone Birthday Bonus
- Life Events leave policy
- 28 days holiday allowance plus national holidays
- Home office and equipment allowance
- Company MacBook
- Learning allowance
- Leave for conferences or exams
- YuLife employee benefits (EAP, bereavement helplines)
- Tree planting through Ecologi Action partnership
- High-quality Italian coffee machine
About the Company
- We are an equal opportunities employer committed to building a diverse team.
- We value potential and raw talent as much as experience.
- We are happy to make adjustments to the hiring process for accessibility.
Equal Opportunity
- We’re proud to be an equal opportunities employer and are committed to building a team that reflects the diverse communities around us.
- If there’s anything you need to make the hiring process more accessible, just let us know—we’re happy to make adjustments.
- You’re also welcome to share your preferred pronouns with us at any point.
- Think you don’t meet every requirement? Please apply anyway. We value potential as much as experience, and we know that raw talent counts.