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About the Role

The Senior Managed Services Information Security Analyst is an advanced subject matter expert responsible for monitoring, analyzing, interpreting, and reporting on client data to deliver security information and recommendations. This role enables the organization to deliver contracted security services, including incident detection and response, security event reporting, threat hunting, content tuning, and client interaction to ensure understanding and recommend system changes.

Responsibilities

Works as part of a global Cyber Defense Centre (CDC) team that works 24/7 on rotational shifts.
Works with client stakeholders and relevant internal teams to tune the MSSP platform and client SIEM for efficient detection, analysis, and reporting.
Monitors security tools to review and analyze security logs from client environments.
Generates continuous improvement ideas for supported security tools/technologies.
Adheres to SOPs, customer Run Books, and standard processes while proposing changes and improvements.
Utilizes and documents best practices and amends existing documentation.
Identifies opportunities for automation to benefit clients and security delivery teams.
Performs security incident handling and response using various tools and techniques, including attack analysis, malware analysis, and forensics.
Utilizes skills in LAN technologies, Windows and Linux operating systems, and general security infrastructure.
Ensures usage of knowledge articles in incident diagnosis and resolution and assists with updating them.
Undertakes threat hunting activities across individual client estates and cross-client hunting.
Works closely with client delivery teams to support their activities.
Cooperates closely with colleagues to share knowledge and build a cohesive team environment.
Supports major incident management processes and escalations.
Performs any other related task as required.

Requirements

Advanced knowledge on implementation and monitoring of a company supported SIEM or security tools/technologies/concepts.
Advanced knowledge on security architecture, worked across different security technologies.
Advanced knowledge and understanding of the operation of modern computer systems and networks and how they can be compromised.
Displays excellent customer service orientation and pro-active thinking.
Displays problem solving abilities and is highly driven and self-organized.
Excellent attention to detail.
Excellent analytical and logical thinking.
Excellent spoken and written communication abilities.
Team player with the ability to work well with others and in group with colleagues and stakeholders.
Ability to remain calm in pressurized situations.
Ability to keep current on emerging trends and new technologies in area of specialization.

Skills

SIEM
Security tools
Security technologies
Security architecture
Computer systems
Networks
LAN technologies
Windows
Linux O/S
Security infrastructure
Threat hunting
Incident detection
Incident response
End Point Protection
Enterprise Detection and response tools
Attack analysis
Malware analysis
Network forensics
Computer forensics
Firewall
IPS
IDS
Proxy
EDR
NDR
UTM
SOAR
Honeypots

Location

Global

Work Type

Hybrid Working
Rotational shifts

Experience Level

Advanced experience in SOC Analysis Operations
Advanced experience in SIEM usage for investigations
Advanced experience in Security technologies
Advanced experience in dealing with technical support to clients
Advanced experience in handling security incidents end to end
Advanced experience in configuring/managing security controls
Advanced experience in Security Analysis or Engineering preferably gained within a global services organization

Education Level

Bachelor's degree or relevant qualification in Information Technology or Computing or a related field.
Security certifications such as (but not limited to) AZ-500, SC-200, Security+, CEH, CISSP, CISM or similar Certification in different networking technologies such as CCNA, JNCIA, ACCA, PCNSA, CCSA is advantageous.

About the Company

NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100.
We are committed to accelerating client success and positively impacting society through responsible innovation.
We are one of the world’s leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services.
Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future.
As a Global Top Employer, we have experts in more than 70 countries.
We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners.
NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D.

Equal Opportunity

NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity.
We are committed to providing an environment free of unfair discrimination and harassment.
We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category.
Join our growing global team and accelerate your career with us. Apply today.