Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Tailor your resume to this Assistant Director of Caregiver Services role.
Rezi rewrites your resume against Hamilton Madison House's job description. Free.
Tailor your resume to this Assistant Director of Caregiver Services role.
Rezi rewrites your resume against Hamilton Madison House's job description. Free.
Don't guess if your resume is good enough.
See how it scores against the Assistant Director of Caregiver Services posting at Hamilton Madison House — free, in seconds.
Don't guess if your resume is good enough.
See how it scores against the Assistant Director of Caregiver Services posting at Hamilton Madison House — free, in seconds.
About the Role
The Assistant Director (AD) will supervise 7 HMH program care managers and the Intake Coordinator for the Caregiver Support Program, which serves informal caregivers of older adults in New York City with a focus on Asian and Southeast Asian families. The AD will manage client assignments, utilize tracking systems, and assist the director with service distribution and reporting to the NYC Department for the Aging.
Responsibilities
- Provide oversight and training to a team of 7 Care Managers.
- Provide individual supervision, case conferences, and interdisciplinary team meetings.
- Prepare and review all intakes and assign to appropriate staff, prioritizing language skills and cultural knowledge.
- Ensure the team meets timelines for assessments, reassessments, and deliverables.
- Coordinate with the Program Aide to review tracking systems for deadlines and requirements.
- Review and approve assessments and care plans.
- Review and approve team requests for supplemental supplies and respite services.
- Assist in the development of caregiver training workshops and support groups.
- Assist with planning and implementation of the program's annual Caregiver Appreciation Event.
- Assist with the annual client survey and follow-up on areas for improvement.
- Collaborate with colleagues within the Senior Services Department to maximize resources and integrate program efforts.
- May require flexible hours to meet the needs of working caregivers.
Requirements
- Master's degree in social work or related field, or Bachelor's degree with relevant Care Management Experience.
- 3 years of supervisory experience preferred.
- SIFI Certification preferred.
- Excellent clinical social work skills including client engagement, assessment, and understanding of aging and its related challenges.
- Excellent written and verbal communication skills.
- Strong management skills.
- Knowledge of New York City and New York State and federal benefits and entitlements.
- Ability to develop collaborative relationships with professional staff and community groups.
- Engaging and strong interpersonal skills demonstrating empathy and support.
- Strong computer literacy with Microsoft Windows and Microsoft Office.
- Strong understanding of client databases and experience with Vive preferred.
- Understanding and appreciation of the role of diversity in serving clients and families.
- Commitment to diversity and ability to work with a diverse population.
- Bilingual preferred: English/Cantonese or English/Spanish or English/French Creole or English/Other.
- Other duties as assigned.
Skills
- Clinical social work
- Client engagement
- Assessment
- Biological, psychological, and social aspects of aging
- Impact of disabilities and illness on aging and the family
- Written communication
- Verbal communication
- Management
- Knowledge of NYC and NYS benefits and entitlements
- Relationship building
- Interpersonal skills
- Empathy
- Support
- Computer literacy
- Microsoft Windows
- Microsoft Office
- Client database understanding
- Vive experience
- Diversity and inclusion awareness
Location
- New York City
Work Type
- In-person
- Full-time
Experience Level
- 3 years of supervisory experience preferred
Education Level
- Master's degree in social work or related field
- Bachelor's degree with relevant Care Management Experience
- SIFI Certification preferred
Salary/Compensations
- $75K to $78K
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- 15 vacation days
- 12 sick days
- 12 paid agency-wide holidays annually
About the Company
- Hamilton-Madison House's Caregiver Support Program serves informal/unpaid caregivers of older adults and their loved ones, throughout New York City’s five boroughs, with an emphasis on the linguistic and cultural competence needs of Asian and Southeast Asian families.
Equal Opportunity
- Hamilton-Madison House is an Equal Opportunity Employer