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About the Role
Everyday Coffee Company is seeking an experienced HR Generalist to support frontline and management employees across multiple states. This role is critical to ensuring consistent HR practices, legal compliance, and a positive employee experience in a fast-paced, high-growth environment.
Responsibilities
- Serve as the first point of contact for employee relations issues
- Investigate and resolve workplace concerns in partnership with leadership
- Ensure compliance with federal, state, and local employment laws
- Support corrective action, documentation, and termination processes
- Maintain accurate employee records and confidential files
- Administer HRIS systems (e.g., ADP, Oracle HCM, Workday, UKG)
- Support onboarding, offboarding, job changes, and promotions
- Ensure accurate employee data and system integrations
- Generate HR reports (turnover, headcount, compliance metrics)
- Support recruiting and hiring workflows as needed
- Coordinate onboarding and orientation sessions
- Ensure smooth new hire experiences and system readiness
- Track completion of training and compliance requirements
- Administer performance review cycles
- Support coaching and performance improvement plans
- Facilitate training and development programs
- Assist with succession planning and leadership development
- Support benefits administration and employee inquiries
- Partner with Payroll on audits, corrections, and issue resolution
- Assist with leave administration (FMLA, ADA, workers’ comp)
Requirements
- Bachelor’s degree in Human Resources or related field
- 3+ years of HR experience in a multi-state environment
- Strong knowledge of employment law and HR best practices
- Experience with HRIS platforms (ADP, Workday, UKG, Oracle, etc.)
- Exceptional communication and problem-solving skills
- High discretion with confidential information
- Experience in QSR, retail, or hospitality environments (Preferred)
- PHR, SHRM-CP, or similar certification (Preferred)
- Experience supporting rapid growth or startup environments (Preferred)
- Payroll or benefits administration experience (Preferred)
- Strong attention to detail
- Service-oriented mindset
- Ability to manage competing priorities
- Calm under pressure
- Strong documentation skills
- Relationship builder across field and corporate teams
Skills
- HRIS administration
- Employee relations
- Compliance management
- Onboarding and offboarding
- Performance management
- Benefits administration
- Payroll support
- Leave administration
- Recruiting support
- Talent development
- Communication
- Problem-solving
- Attention to detail
- Documentation
Location
- Austin, TX
Work Type
- Full-Time
- In Person or Hybrid
Experience Level
- 3+ years of HR experience
Education Level
- Bachelor’s degree in Human Resources or related field
Salary/Compensations
- Competitive salary based on experience
Benefits
- Bonus eligibility (if applicable)
- 401(k)
- Medical, Dental, Vision Insurance
- Paid Time Off
- Growth and leadership development opportunities
- Opportunity to build foundational systems in a high-impact role
About the Company
- Everyday Coffee Company is a rapidly scaling Dunkin’ franchise partner, opening hundreds of locations annually across multiple states.
- As we grow, we are building a best-in-class people infrastructure to support high-volume hiring, compliance, performance management, and employee experience at scale.