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About the Role

MEC is seeking a Bike Mechanic to assemble, maintain, and repair bicycles, ensuring adherence to productivity, quality, and safety guidelines. This role involves mentoring staff, promoting sustainability, and assisting in the ski shop during winter. The Bike Mechanic will also engage with members, provide expert advice, and manage inventory to ensure members receive the right products.

Responsibilities

Provides member service according to SERVE standard, in shop/sales floor as required.
Keeps the working space organized, safe, clean, and efficient.
Assembles bicycles within MEC standards.
Completes basic repairs including wheel truing, internal cable routing, drive train adjustment, and bottom bracket/headset selection and installation within quality and time standards.
Installs and maintains all parts related to the proper function of a bicycle.
Installs and maintains bike-related accessories such as fenders, racks, and bottle cages.
Provides support in diagnosing issues relating to bicycle function and suggests solutions.
Ensures the final inspection and quality assurance of new and repaired bikes meets or exceeds MEC standards.
Fulfills necessary documentation and performs other administrative duties according to MEC standards.
Sources parts as per MEC standards for work orders.
Manages inventory and performs data entry.
Tracks hours worked within each function of the bike shop.
Maintains MEC specified productivity standards.
Adheres to all loss prevention policies and procedures.
Other duties as assigned based on business needs.

Requirements

Minimum 1 year of work experience as a Bicycle Mechanic in a bicycle shop.
Demonstrate fluency in parts terminology, service techniques, and parts compatibility.
Demonstrate the ability to build a bicycle in the hiring process.
Proficient computer skills utilizing D365 systems.
Must be able to sit, stand, walk, lift, carry, reach, push, and pull for extended periods of time.
Ability to lift up to 50 pounds.
Ability to climb ladders.
Fine motor skills and dexterity.

Skills

Bike repair
Bicycle assembly
Wheel truing
Internal cable routing
Drive train adjustment
Bottom bracket and headset selection and installation
Accessory installation
Problem diagnosis
Quality assurance
Documentation
Parts sourcing
Inventory management
Data entry
Time tracking
Loss prevention
Ski binding and ski repair/installation

Location

Canada

Work Type

Full-time

Experience Level

1 year

Salary/Compensations

$21.90 to $27.15 per hour

Benefits

Competitive hourly rate and clear pay increase program.
Discounts on gear.
Extended health and dental plans for you and your eligible immediate family members.
Paid time off each year.
Opportunities to join outdoor excursions with other MEC staffers.
Equipment Demonstration Program (EDP) – gear rental program.
Support for expedition-style adventures.
Access to confidential mental health support, and other work/life support services.
Training and product knowledge.
Growth opportunities.

About the Company

MEC is one of Canada’s most iconic outdoor retailers.
MEC is more than a store; it’s a hub for the outdoor community, a leader in sustainability, and a place where people can be themselves.
Members visit MEC for gear and advice on hiking, camping, climbing, cycling, watersports, snowsports, and travel.