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About the Role

The Valet Driver is responsible for handling guests and visitor vehicles, and providing high-caliber service in an efficient and friendly manner during guest arrivals, departures, and throughout their stay. Reporting to the Front Office Leaders, this role is crucial for guest satisfaction and smooth operations at the entrance.

Responsibilities

Greeting all guests and co-workers with a smile and an appropriate hospitality greeting.
Anticipating guests' needs and providing parking assistance upon arrival and departure.
Promoting valet parking or directing guests to appropriate public parking.
Providing detailed parking fees and explaining valet benefits.
Ensuring the driveway and entrance are free from congestion by parking vehicles expediently.
Registering guest vehicles accurately in the Valet Parking device.
Completing a thorough walk-around of guest vehicles prior to parking, noting any damage and reporting warning lights.
Ensuring all vehicle keys are clearly identified and stored securely.
Retrieving vehicles as requested by guests in a timely manner.
Assisting with opening and closing vehicle doors.
Assisting guests with loading luggage and providing directions upon departure.
Removing items from stored vehicles and performing other miscellaneous services as requested.
Providing information about hotel facilities, dining, local transportation, and attractions.
Assisting during fire alarms as outlined in the hotel fire response manual.
Ensuring guest and co-worker safety and security by reporting suspicious activity.
Adhering strictly to Fairmont Service Standard Expectations for Valet Parking.
Observing, reporting, or correcting deficiencies, malfunctions, and untidiness.
Reporting for duty with a professional appearance and dress.
Acknowledging all AccorLiveLimitless Members.

Requirements

Must have a clean driving record.
Available for shift work including weekends, evenings, and holidays.
Ability to work in a fast-paced environment.
Extremely detail-oriented.
Ability to prioritize while multitasking.
Excellent interpersonal skills.
Team-oriented.
Excellent verbal communication skills.
Customer Service focused.
Professional manner and outgoing personality.
Valid Driver’s License with no infractions.
Ability to operate all types of vehicles (Manual and Automatic transmission).
Constant standing and walking throughout shift.
Frequent lifting and carrying up to 30 lbs.
Constant kneeling, pushing, pulling, lifting.
Frequent ascending or descending ladders, stairs, and ramps.
Physical ability to operate a vehicle (foot pedals, gear shift, steering wheel, etc.).
Must be legally eligible to work in Canada.
The hotel is unable to assist candidates in obtaining Canadian work authorization.

Skills

Working knowledge of Property Manager, Microsoft Office and Microsoft Excel an asset.
Previous experience with Valet Operating System an asset.
Previous cash handling experience an asset.

Location

Toronto

Work Type

Permanent
Part-Time

Salary/Compensations

$17.92 per hour

Benefits

Starting Rate of Pay: $17.92 per hour.
Wage increase following six months of compensated service, as per the collective agreement.
This role is tipped.
Free Meals: Healthy meals on us every shift.
Travel Discounts: Sweet deals at Accor hotels worldwide.
Dry Cleaning: Free dry-cleaning for your work gear.
Skill Up: Custom learning programs to boost your talents.
Impact: Join our Health & Wellness, Sustainability, and DEI Committees.
Level Up: Unlock new career heights with exciting growth paths.

About the Company

For over 96 years, Fairmont Royal York has stood as a beacon of luxury and excellence in the heart of Toronto.
Opened in 1929, this historic hotel was once the tallest building in the British Commonwealth, and today, Fairmont Royal York continues to be a symbol of timeless elegance and modern sophistication.
Where tradition meets tradition meets innovation, and every day offers a chance to make history, a million stories have been told.
Join us in creating our next chapter with your story.
Join a storied tradition at Fairmont Royal York, where nearly a century of luxurious hospitality and exceptional service have made us a Toronto landmark.
Be part of a dedicated team committed to delivering unparalleled guest experiences and maintaining the highest standards of service.
Benefit from comprehensive training programs, mentorship, and a supportive work environment that empowers you to reach your full potential.
As the world and Toronto move toward a more sustainable future, our landmark hotel is in a stunning transformation for the zero-carbon century ahead.
At Fairmont, we want to bring out your highest potential.
Another stunning chapter for the iconic Fairmont Royal York has begun, and we invite you to be a part of it.
If you are passionate about hospitality, driven by excellence, and eager to contribute to an esteemed institution, we want to hear from you.
Join us and help shape the future of one of Toronto’s most treasured landmarks.

Equal Opportunity

We encourage you to let us know if you require any accommodation through the application or recruitment process, and we will work with you to meet your needs.
Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: [email protected]
At Fairmont Royal York, we believe that the strength of our team lies in its diversity.
We are committed to fostering an inclusive environment that respects the unique backgrounds, perspectives, and talents of the individual.
As an Equal Opportunity Employer, we provide equal access to opportunities.
We welcome applications from all qualified candidates.