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About the Role
As a Customer Assistant in Operations at M&S, you will be the backstage powerhouse of our stores, ensuring the shop floor stays full, clean, and ready for customers. This is a physically demanding, high-intensity role that requires speed, focus, and accuracy in managing stock and deliveries.
Responsibilities
- Manage stock and deliveries.
- Perform vital behind-the-scenes work to keep the shop floor stocked and clean.
- Track deliveries and manage stock efficiently using digital tools.
- Work across the wider store as needed, adapting to retail demands.
- Support colleagues across the store.
- Adapt quickly to changing demands, from early morning deliveries to late-day stock movement.
Requirements
- Must be 18 years of age or older.
- Must be digitally confident.
- Must be a team player.
- Must be flexible and adaptable.
Skills
- Stock management
- Delivery management
- Digital tool proficiency
- Teamwork
- Adaptability
- Speed
- Accuracy
- Urgency
Location
- In-store
Work Type
- Part-time
- Shift work
Experience Level
- Entry-level
Benefits
- Smart/flexible working options
About the Company
- M&S is leading the industry into a greener, speedier, more inspiring digital era through business transformation and innovation.
- Marks & Spencer aims to be an inclusive organisation, trusted and admired by colleagues, customers, and suppliers.
- M&S is committed to an active Inclusion, Diversity and Equal Opportunities Policy.
- M&S is rolling out sweeping innovations to define a new era of retail.
Equal Opportunity
- Committed to an active Inclusion, Diversity and Equal Opportunities Policy.