Customer Assistant - Operations - London Colney at Marks & Spencer | GB | Rezi

Customer Assistant - Operations - London Colney at Marks & Spencer

Customer Assistant - Operations - London Colney

Marks & Spencer · GB

2 days ago

Customer Assistant - Operations - London Colney

Marks & Spencer · GB

3 days ago
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About the Role

As a Customer Assistant in Operations at M&S, you will be the backstage powerhouse of our stores, responsible for stock, deliveries, and ensuring the shop floor remains full and clean. This is a physically demanding, high-intensity role that requires speed, focus, and accuracy to keep products moving efficiently.

Responsibilities

  • Manage stock and deliveries.
  • Ensure the shop floor stays full, clean, and ready for customers.
  • Track deliveries and manage stock efficiently using digital tools.
  • Adapt quickly to changing demands, from early morning deliveries to shifting stock.
  • Work across wider store functions as needed, maintaining pace and meeting retail demands.
  • Support colleagues across the store as a key team member.

Requirements

  • Must be 18 years of age or older.
  • Flexibility is vital.
  • Must be digitally confident.
  • Must be a team player.
  • Adaptable to the needs of customers and the retail business.

Skills

  • Stock management
  • Delivery management
  • Digital literacy
  • Teamwork
  • Adaptability
  • Speed and accuracy
  • Customer service

Location

  • In-store

Work Type

  • Full-time
  • Part-time

Experience Level

  • Entry-level

About the Company

  • M&S is pushing boundaries to lead the industry into a greener, speedier, more inspiring digital era.
  • Marks & Spencer aims to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers.
  • We are embarking on a business transformation and are looking for people thrilled by the challenge of introducing innovative, new experiences to the retail world.

Equal Opportunity

  • We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process.
  • We are happy to talk smart/flexible working.