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About the Role

The purpose of the IT Application Analyst Sr position is to support the configuration and deployment of Watershed's advanced GIS applications and workflows within ESRI's Enterprise GIS ecosystem. This role focuses on developing, configuring, testing, and deploying department-wide advanced GIS applications and data products, while also assisting other workgroups in data development and migration to new systems and applications. It requires scripting expertise, integration with non-spatial systems and applications, gathering business requirements, and collaborating with internal teams and vendors to ensure the successful adoption and long-term sustainability of modern GIS systems. Ultimately, this position serves as a technical resource and partner to help Watershed Divisions leverage new GIS applications and workflows effectively. This position will directly support the stormwater infrastructure utility network data model (Conveyance System), ArcGIS Indoors facility space planning, and Workflow Manager Server workload management application, as well as develop, implement, and configure business unit-specific applications and solutions.

Responsibilities

Researches, analyzes, architects, develops, implements and configures technological solutions.
Administers, monitors, and maintains one or more IT systems.
Investigates and analyzes complex business requirements.
Provides impact analysis and recommends appropriate solutions.
Identifies opportunities for asset reuse across multiple projects.
Responds to issues from the user community.
Prepares and maintains documentation related to the development and maintenance of systems.
Participates in the development of business process models and data flow diagrams for all levels of the organization.
Performs bug tracking and quality assurance tasks.
Develops and maintains disaster recovery plans.
Develops and/or delivers training.
Creates and prepares reports and analysis.
Installs new software releases and/or upgrades.
Establishes IT policies, procedures and security requirements.
May provide technical or leadership training and technical guidance to others.

Requirements

Graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to the job plus two (2) years experience.
Experience may substitute for education up to four (4) years.
Familiarity developing new datasets and managing spatial data in an Esri Enterprise Geodatabase, including advanced functionality (versioning, archiving, topologies, relationship classes, attribute rules, etc.).
Experience with ArcGIS Enterprise, including ArcGIS Server and Portal
Experience with Esri's Utility Network, ArcGIS Indoors, or other advanced GIS data product.
Familiarity with scripting and query languages like Python, Arcade, and SQL.
Familiarity with Esri’s Workflow Manager job management software.
Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.
Knowledge of existing IT systems and their relationships to each other and interfaces to outside systems.
Knowledge of IT policies, procedures, and security requirements.
Knowledge of database design principles.
Knowledge of creating process models and data flow diagrams.
Skill with computers and computer systems.
Skill in analyzing information and evaluating alternatives.
Skill in documenting and maintaining application and process or configuration information.
Skill in providing system/application administration.
Skill in identifying complex problems and reviewing related information.
Skill in developing, prioritizing, organizing and accomplishing specific goals and plans.
Skill in using a structured query language.
Skill in providing mentoring, guidance, and training of personnel.
Skill in coordination of activities of others.
Ability to serve as a technical lead for development and support of one or more IT systems.
Ability to apply analytical reasoning to complex problems.
Ability to multitask and to work effectively in a team or as an individual contributor.
Ability to communicate effectively orally and in writing.
Ability to meet deadlines and effectively communicate the status of assignments.
If you are selected for this position and meet the Driver Safety Standards in the City of Austin Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties.
Include details on the application or prior or current work history with the City of Austin.
A resume and cover letter must be submitted with the employment application but does not substitute for a complete employment application.
A detailed and complete employment application will help us better evaluate your qualifications and will be used to determine salary if you are selected for this position.
Include details on the application of any previous employment that you wish to be considered as part of your qualifications and relevant experience.
Provide each job title and employment dates for all jobs on the application.
Your work history should include duties you performed.
Work history must include the month and year of employment and whether it was full or part-time work.
Any relevant work history on the resume must also be reflected in the employment application in order to be considered.

Skills

Advanced GIS applications
ESRI's Enterprise GIS ecosystem
Scripting expertise
Integration with non-spatial systems and applications
Gathering business requirements
Collaboration with internal teams and vendors
Stormwater infrastructure utility network data model
ArcGIS Indoors facility space planning
Workflow Manager Server workload management application
Business unit-specific applications and solutions
Python
Arcade
SQL
Database design principles
Process models
Data flow diagrams
System/application administration
Structured query language
Mentoring
Guidance
Training
Coordination of activities

Location

505 Barton Springs Road Austin, Texas 78721

Work Type

60% telework schedule per week after initial training period
May require working outside of normal business hours, including emergency events, evenings, weekends, and holidays as dictated by business needs.

Experience Level

Senior
Two (2) years experience
Experience may substitute for education up to four (4) years

Education Level

Bachelor’s degree from an accredited college or university with major course work in a field related to the job

Salary/Compensations

$75,930 - $96,430, depending on qualifications and experience.

Benefits

Low-cost medical, dental, vision
Paid leave time
Highly competitive retirement plan
Career development opportunities
Generous leave
Work-life balance programs
Extensive benefits
City of Austin Employees' Retirement System
Access to public transit
Bike-friendly infrastructure
Wellness programs
On-site fitness centers
Mental health support

About the Company

At the City of Austin, we are more than just an employer—we are a vibrant community dedicated to shaping one of the nation's most dynamic and innovative cities.
As we strive to fulfill our commitment as public servants, it is important that we ground our efforts in a set of guiding principles – Empathy, Ethics, Excellence, Engagement, and Equity – that anchor our delivery of services that significantly impact the lives of Austinites.
Joining the City of Austin means embarking on a purposeful career, contributing to the community, and being part of a forward-thinking organization that values every employee.
Make a Difference: Join a team driving meaningful change in one of the fastest-growing cities in the nation.
Value and Innovation: Work in an environment where employees are valued, and innovation thrives.
Competitive Benefits: Enjoy a comprehensive compensation package that includes generous leave, work-life balance programs, and extensive benefits.
Retirement Security: Plan for the future with the City of Austin Employees' Retirement System.
Sustainable Transportation Options: Commute easily with access to public transit and bike-friendly infrastructure.
Focus on Wellness: Stay healthy through wellness programs, on-site fitness centers, and mental health support.
Career Growth: Advance your skills and expertise with professional development and leadership opportunities.
Modern Workspaces: Work in innovative and sustainable environments that foster collaboration and inspiration.
By joining us, you become part of a community that values its people and is committed to making Austin the most thriving and resilient city in the country.

Equal Opportunity

The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation.
In addition, the City will not discriminate in employment decisions on the basis of an individual's AIDS, AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.
City of Austin is committed to compliance with the Americans with Disabilities Act.
If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.