Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Tailor your resume to this Account Manager - Austin role.
Rezi rewrites your resume against Hays Electrical Services's job description. Free.
Tailor your resume to this Account Manager - Austin role.
Rezi rewrites your resume against Hays Electrical Services's job description. Free.
Don't guess if your resume is good enough.
See how it scores against the Account Manager - Austin posting at Hays Electrical Services — free, in seconds.
Don't guess if your resume is good enough.
See how it scores against the Account Manager - Austin posting at Hays Electrical Services — free, in seconds.
About the Role
The Account Manager will own a territory, drive revenue growth, manage commercial and industrial electrical service accounts, and lead a team of five to ten service technicians within an assigned Texas market. This role requires expertise in sales and operational service leadership, covering new business development, customer retention, field operations, and territory profitability.
Responsibilities
- Prospect, qualify, and close new commercial and industrial electrical service accounts.
- Develop and execute a territory sales plan targeting manufacturing, food and beverage, aviation, and other industrial sectors.
- Conduct needs assessments, present service solutions, and negotiate contracts and pricing agreements.
- Maintain an active pipeline of leads and opportunities; manage forecasting through CRM.
- Attend industry events, trade shows, and association meetings to generate referrals and build market presence.
- Identify cross-sell and upsell opportunities within the existing customer base.
- Serve as the primary point of contact and trusted advisor for all assigned accounts.
- Conduct regular on-site visits to maintain relationships and assess service performance.
- Resolve escalations, customer complaints, and service issues quickly and professionally.
- Negotiate contract renewals and service agreement expansions.
- Monitor customer satisfaction and proactively address any risk of churn.
- Directly manage five to ten service technicians; oversee daily scheduling, dispatch, and workload allocation.
- Ensure all field work meets quality standards, safety requirements, and SLA commitments.
- Mentor, coach, and develop technicians; conduct performance reviews and set individual goals.
- Coordinate training, certifications, and compliance requirements for field staff.
- Collaborate with the AR department to ensure jobs are properly documented and billed.
- Own territory revenue targets and maintain profitability at approved margins on all accounts and service work.
- Price jobs and contracts accurately; protect margin through disciplined quoting and scope management.
- Coordinate with Accounts Receivable to ensure invoices are accurate, submitted promptly, and collected on time.
- Monitor account payment status; actively follow up on outstanding balances and flag collection risks.
- Prepare and present monthly territory reports covering revenue, pipeline, and profitability performance.
Requirements
- Minimum 5 years of sales and account management experience in electrical services, industrial services, or a closely related trade.
- Hands-on electrical experience required — must understand electrical systems, maintenance, and service delivery at a working level.
- Proven ability to manage and develop a field team of five or more technicians.
- Demonstrated sales track record: new business acquisition, contract renewals, and account growth.
- Experience managing profitability and pricing in a service business environment.
- Strong interpersonal, communication, and negotiation skills.
- Proficiency with CRM software and field service management tools.
- Valid Texas driver’s license; willingness to travel throughout assigned territory regularly.
- Existing book of business or established customer relationships in Houston, San Antonio, Austin, San Marcos, or DFW (Preferred).
- Experience selling into or servicing manufacturing, food and beverage, or aviation facilities (Preferred).
- Electrical contractor license or TDLR electrician license (Texas) (Preferred).
- Knowledge of NEC codes, OSHA electrical safety standards, and industrial electrical systems (Preferred).
- Familiarity with service contract pricing, maintenance agreements, and labor rate structures (Preferred).
Skills
- Sales
- Account Management
- Business Development
- Customer Relations
- Field Operations
- Team Leadership
- Financial Accountability
- Revenue Management
- CRM Software
- Field Service Management Tools
- Negotiation
- Communication
- Interpersonal Skills
Location
- Austin
Work Type
- Full-Time
Experience Level
- Minimum 5 years of sales and account management experience
Education Level
- Bachelor’s degree in Business, Engineering, or related field (Preferred)
Salary/Compensations
- Competitive base salary with uncapped commission structure.
- Performance bonuses tied to territory revenue and profitability goals.
Benefits
- Company vehicle or vehicle allowance.
- Comprehensive health, dental, and vision benefits.
- 401(k) with company match.
- Generous PTO policy.
- Ongoing technical and sales training.
- Clear growth path to Regional Manager as territories expand.
About the Company
- Hays Electrical Services is a rapidly expanding electrical services organization.