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About the Role
Supervises and oversees day-to-day operations, staffing, staff performance, and patient safety to ensure high-value, quality care.
Responsibilities
- Oversee day-to-day operations, staffing, and staff coverage.
- Ensure overall staff performance to goals.
- Maintain staff and patient safety and services.
- Establish work priorities and assist staff in resolving operational issues.
- Implement and enforce adherence to department, affiliate, operating unit, and/or system standards, policies, and procedures.
- Ensure compliance with applicable regulatory standards, laws, and regulations.
- Identify and implement cost savings and best practices using Lean or other process improvement methods.
- Collaborate with others to coordinate services, streamline workflows, and drive positive outcomes.
Requirements
- Knowledge of medical office workflows and processes.
- Ability to establish and maintain cooperative working relationships with physicians and care providers.
- Solid understanding of operations and workflows and their impact on other departments.
- Knowledge of applicable local, state, federal, and other laws, regulations, and requirements impacting department operations.
- Demonstrated ability to identify and resolve technical and operational issues guided by policies and procedures.
- Ability to build and establish effective working partnerships to achieve business objectives.
- Demonstrates ability to handle confidential and sensitive issues.
- Ability to handle difficult circumstances and make sound business decisions with little direction.
- Demonstrates ability to work in a dynamic and fast-paced environment with changing business priorities.
- Demonstrates ability to work/interact with a diverse population while respecting cultural and linguistic differences.
Skills
- Leadership skills, including team building, and coaching/mentoring.
- Ability to motivate and engage others.
- Project planning, leading, and implementation skills.
- Verbal and written communication and interpersonal skills.
- Organizational and time management skills.
- Ability to prioritize multiple projects while delivering quality service/achieving business results.
- Commitment to providing exceptional customer service.
- Ability to use essential software and applications associated with the role’s duties and responsibilities.
- Knowledge of applicable local/state/federal laws in the field of expertise.
Location
- South
Work Type
- Full Time
- Days
Experience Level
- 5 years of recent relevant experience.
Education Level
- HS Diploma or General Education Diploma (GED)
Salary/Compensations
- $92,227.20 to $138,340.80
Benefits
- Comprehensive benefits package
About the Company
- Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.
Equal Opportunity
- Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.