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About the Role
We are looking for a Process Architect to transform and scale Adobe's global Sales processes. This role will design, optimize and reimagine sales processes and capabilities to enhance the seller experience, streamline operations and fuel revenue growth. You will lead cross functional efforts to architect scalable solutions that empower sellers to be more effective and efficient.
Responsibilities
- Architect the future state sales processes & capabilities to drive scale, compliance and agility
- Define & maintain the roadmap of capabilities, process improvements and initiatives needed to achieve the future state
- Drive process definition and governance across the seller lifecycle
- Partner with Sales Ops, Legal, and Product teams to ensure processes are intuitive, compliant, and aligned with business goals
- Convert process designs into initial business requirements for technology teams
- Develop and deploy tools, playbooks, and programs that increase seller productivity and performance
- Drive adoption of CRM, automation, and analytics platforms to reduce manual effort and improve seller outcomes
- Establish benchmarks and KPIs to measure productivity and process effectiveness
Requirements
- 10+ years of progressive, cross-functional experience in Business Architecture and Process Improvement, driving enterprise transformation and operational excellence
- Experience with Sales processes and systems at SaaS companies
- Expertise with CRM (Salesforce or Microsoft Dynamics)
- Demonstrated expertise in facilitating senior leaders and large cross-functional groups, using collaborative methods to align on strategy, process design, and measurable outcomes
- Broad and practical knowledge of business architecture frameworks, methodologies, and tools, including capability mapping, value streams, operating models, and process documentation standards
- Proven ability to infuse AI and automation into process design, leveraging emerging technologies to enhance efficiency, accuracy, and scalability
- Strong capability to translate between detailed process analysis and strategic enterprise connections, linking business strategy to execution and measurable value
- Recognized inspiring leader in driving business architecture maturity, process excellence, and digital transformation practices across the organization
- Outstanding interpersonal and communication skills, with the ability to build trust, influence collaborators, and foster alignment at all levels of the enterprise
Skills
- AI
- Automation
- CRM
- Salesforce
- Microsoft Dynamics
- Business Architecture
- Process Improvement
- Capability Mapping
- Value Streams
- Operating Models
- Process Documentation
- Interpersonal Skills
- Communication Skills
Location
- U.S.
Work Type
- Full-time
Experience Level
- 10+ years
Education Level
- Bachelor's degree in engineering, business or related field
- Six Sigma certification
Salary/Compensations
- $125,300 - $248,400 annually
- $171,600 - $248,400 annually (California)
Benefits
- Comprehensive benefits programs
About the Company
- Adobe empowers everyone to create through innovative platforms and tools that unleash creativity, productivity and personalized customer experiences. Adobe’s industry-leading offerings including Adobe Acrobat Studio, Adobe Express, Adobe Firefly, Creative Cloud, Adobe Experience Platform, Adobe Experience Manager, and GenStudio enable people and businesses to turn ideas into impact, powered by AI and driven by human ingenuity.
- Our 30,000+ employees worldwide are creating the future and raising the bar as we drive the next decade of growth. We’re on a mission to hire the very best and believe in creating a company culture where all employees are empowered to make an impact. At Adobe, we believe that great ideas can come from anywhere in the organization. The next big idea could be yours.
- At Adobe, we empower employees to innovate with AI — and we look for candidates eager to do the same. As part of the hiring experience, we provide clear guidance on where AI is encouraged during the process and where it’s restricted during live interviews. See how we think about AI in the hiring experience.
Equal Opportunity
- Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other protected characteristic. Learn more.
- Adobe aims to make our Careers website and recruiting process accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com.
- Our interviews are designed to reflect your own skills and thinking. The use of AI or recording tools during live interviews is not permitted unless explicitly invited by the interviewer or approved in advance as part of a reasonable accommodation. If these tools are used inappropriately or in a way that misrepresents your work, your application may not move forward in the process.
- California: Fair Chance Ordinances Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances.
- Colorado: Application Window Notice There is no deadline to apply to this job posting because Adobe accepts applications for this role on an ongoing basis. The posting will remain open based on hiring needs and position availability.
- Massachusetts: Massachusetts Legal Notice It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.