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About the Role
Omni Barton Creek is seeking a motivated individual to contribute to a positive experience for members and guests while growing their knowledge of racquets club operations. As an associate of Troon | Cliff Drysdale & Peter Burwash International Tennis, you will contribute to a global leader in racquet sports management.
Responsibilities
- Enforces all club and corporate policies and procedures.
- Responsible for implementing and maintaining excellent service to achieve member/guest satisfaction.
- Accountable for meeting financial goals of Adult Tennis Department.
- Creates marketing requests for all upcoming events for Adult Tennis Programs and Events.
- Responsible for creating and conducting play options.
- Responsible for the creation and execution of a marketing plan including social media, email blasts, and internal flyer creation.
- Responsible for creating, marketing, and executing tournaments and leagues.
- Ensures proper charging of fees for Lessons, Programming, and Events.
- Initiates, directs, and promotes tennis clinics, special events, and programs to attract and maintain members’ tennis interests.
- Quickly and efficiently responds to member/guest questions, comments, and concerns in a professional, tactful manner.
- Provides beginning through advance instruction (private and group) for all levels and ages of players.
- Implements and develops lesson programs for adults and leads Racquets Staff.
- Ensures proper inspection of the courts/facilities daily and that all necessary maintenance has been performed and the courts are in safe working order.
- Maintains a work schedule of 70% on court teaching/supervising and 30% admin hours.
- Is responsible for providing a curriculum and pathway of all adult programs.
- Works alongside Racquets Director and Club General Manager in the assistance of membership growth and membership experience.
- Accountable for meeting Adult Programming, Adult League, and Adult Events Financial Goals.
- Responsible for creating and conducting play options for adults.
- Participates in weekly meetings alongside Club General Manager, Director of Racquets, Director of Pickleball, Fitness Director, Junior Director, and Proshop Manager.
- Assists Director of Racquets in the training of pro staff.
- Creates marketing requests with CDT HQ for upcoming Adult Programming, Events, and Leagues.
- Responsible for advertising Adult Programs in the community and cross-promoting amongst Departments.
- In the absence of Director of Racquets, Assistant Director will assume all Director responsibilities alongside Club Manager.
- Works alongside Director in the education of pro shop staff about programs and equipment.
- Works alongside Director and Club Manager in the growth, presence, experience, and overall standard of the club.
Requirements
- Frequently stands, walks, uses hands, talks, hears, reaches with hands and arms, climbs, balances, stoops, kneels, crouches, or crawls.
- Occasionally sits.
- Regularly lifts 10 pounds and occasionally lifts up to 50 pounds.
- Frequently works in outdoor weather conditions; noise level is moderate.
- Strong knowledge of racquet sports merchandise to properly give information to consumers.
- Maintains a close working relationship with the Facility General Manager/Owner and non-tennis facility staff.
- Attends facility management meetings.
- Regular and reliable attendance.
- Incorporates safe work practices in job performance.
Skills
- Racquet sports management
- Adult program development
- Marketing
- Social media
- Email marketing
- Customer service
- Tennis instruction
- Tournament and league management
- Financial goal management
- Staff leadership
- Merchandise knowledge
Location
- Austin, Texas
Work Type
- Full-Time
- Exempt
- Salaried
Experience Level
- Director
Education Level
- Complete USTA SafePlay Certification prior to position start.
Benefits
- Healthcare Benefits – Medical, Dental, and Vision coverage
- Retirement Benefits – 401(k) with employer match (19 years of age and older)
- Time Off – Paid time off (PTO) and leaves of absence
About the Company
- Cliff Drysdale Tennis (CDT) offers the opportunity for advancing in the racquet sports management industry for those that excel.
- CDT manages 30+ racquet sports and fitness facilities throughout the United States and is always looking for experienced racquet sport teaching professionals to join our growing team.
- The CDT Professional provides exceptional instruction and customer service to create an outstanding racquet sports experience and advance the industry.