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About the Role
The Head of AI Governance will build and lead a technology-enabled governance organization centered on automation, enablement, and continuous oversight. This role requires deep governance, risk, and regulatory expertise combined with hands-on command of modern AI technology, acting as a coach and enabler to help teams adopt AI safely and quickly.
Responsibilities
- Lead the design, development, and operation of AI governance agents for security, risk classification, compliance, legal assessment, and auditing across the full SDLC.
- Ensure governance agents integrate with existing enterprise systems and control frameworks for continuous, evidenced, and auditable oversight.
- Lead a team responsible for reviewing complex scenarios not resolved by agents, identifying alternative approaches and practical paths forward.
- Establish service levels, escalation paths, and decision rights to ensure responsive governance.
- Build governance literacy across business and technology organizations through guidance, patterns, and reusable controls.
- Represent New York Life AI in enterprise governance, risk, compliance, legal, and technology forums, including senior committees.
- Participate in external AI governance, legal, regulatory, and industry working groups.
- Support regulatory examinations, audits, and due diligence requests relating to AI.
- Continuously identify emerging governance needs and risks, defining, updating, and improving AI guardrails, standards, policies, and control frameworks.
- Establish metrics and reporting for senior leadership on AI risk posture.
- Lead governance across enterprise AI applications, employee productivity tools, and vendor-provided AI/SaaS solutions, with a substantial focus on Tier 3 (vendor-provided AI).
Requirements
- 12+ years of experience in technology risk, model risk management, AI/ML governance, compliance, or a related discipline, including significant leadership responsibility.
- Demonstrated experience building or substantially modernizing a governance function.
- Hands-on fluency with modern AI technology: foundation models, agentic systems, MLOps, evaluation and monitoring tooling, and AI security concerns.
- Working command of the AI regulatory and standards landscape relevant to U.S. insurance and financial services.
- Proven ability to influence and partner with Legal, Compliance, Risk, Audit, Information Security, and Procurement at a senior level.
- Experience governing third-party and vendor-embedded AI capabilities.
- Executive communication skills, including the ability to present to board-level and regulatory audiences.
Skills
- AI Governance
- Risk Management
- Model Risk Management
- AI/ML Governance
- Compliance
- Technology Risk
- Foundation Models
- Agentic Systems
- MLOps
- AI Security
- NIST AI RMF
- NAIC Model Guidance
- NYDFS Expectations
- SR 11-7 Model Risk Principles
- Vendor Governance
- Executive Communication
Location
- Hybrid
Work Type
- Hybrid - 3 days per week
Experience Level
- 12+ years of experience
- Significant leadership responsibility
Education Level
- Advanced degree in law, risk, computer science, statistics, or a related field (Preferred)
Salary/Compensations
- $270,000 - $320,000
- Discretionary bonus eligible: Yes
- Sales bonus eligible: No
- Overtime eligible: Exempt
Benefits
- Full package of benefits
- Leave programs
- Adoption assistance
- Student loan repayment programs
About the Company
- New York Life is a Fortune 100 mutual company with a 180-year legacy, evolving into a technology-, data-, and AI-enabled organization.
- The company offers a balance of stability and forward momentum, with a diverse business portfolio and opportunities for purpose-driven innovation.
- New York Life is committed to improving local communities through employee giving and volunteerism, supported by the Foundation.
Equal Opportunity
- Fostering an inclusive workplace is fundamental to who we are and how we serve our communities.
- Committed to creating an environment where individuals can contribute their best and succeed together.
- Embracing a broad range of perspectives and experiences.
- Recognized as one of Fortune’s World’s Most Admired Companies.