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Responsibilities
- Prepare and communicate technical production and labor schedules, sub-rental requirements, project scope, execution plan, and individual responsibilities to team members, vendors, and venue partners.
- Determine and secure the resources required to successfully complete each project.
- Maintain focus on client needs by attending client meetings, creating and maintaining organized show documentation, and responding to client concerns and questions.
- Monitor project scope throughout the event planning process and adjust as necessary to ensure successful project completion.
- Assist sales and operations teams in determining equipment needs and technical solutions for projects.
- Assist with the creation of technical diagrams when required.
- Review sales documents to confirm that equipment and technical positions will meet client needs.
- Develop and maintain strong relationships with clients at all levels and provide outstanding customer service, focusing on client retention.
- Provide leadership for Technical teams on events.
- Ensure all necessary HSE documentation, including Risk Assessments and Method Statements, is in place and communicated to the project delivery team prior to event execution.
- Act as the project leader and onsite contact for the client throughout the event.
- Manage all phases of event technical execution from load-in through run of show to load-out.
- Assume ownership of inventory management throughout the event.
- Communicate the project plan and client expectations to the event team.
- Manage onsite changes, including schedule, equipment, or workforce modifications.
- Mentor and communicate with team members on event execution and best practices.
- Ensure compliance with established Technical Standards and Production Standards.
- Abide by all health and safety requirements to company and international standards and ensure all team members and subcontractors adhere to the same.
- Follow up with clients on-site to ensure their needs are met and equipment setup is working properly.
- Assist in the creation, analysis, and execution of the project budget, partnering with regional leadership to mitigate external workforce and sub-rental spend.
- Manage event costs to align with budget and ensure all onsite changes are communicated to sales for billing purposes.
- Assist with the completion of post-event client invoices and work with operations management to ensure prompt payment of all external vendors.
- Ensure compliance with company policies and procedures to minimize liability claims, property damage, theft, and misappropriation.
- Complete post-event process, including post-show reporting, confirming workforce hours are entered, and ensuring outsourced equipment is returned.
- Participate in the development of Project Management SOPs.
- Conduct review and analysis of proposed events as required.
Requirements
- BA/BS Degree or equivalent experience
- 4+ years of technical experience in the Corporate Staging or Broadcast industry
- Project Management experience preferred
- 1+ year of Supervisory experience preferred
- Familiarity with budgets and cost control
- Operational logistics experience
- Works well under pressure
- Ability to manage multiple complex job functions within a fast-paced environment
- MS Office experience required
- Ability to travel up to 50% may be required
Skills
- Strong written and oral communication skills
- Strong Technical Background
- Strong Client relationship skills
- Technical diagram knowledge / experience preferred
Experience Level
- 4+ years of technical experience
- 1+ year of Supervisory experience preferred
Education Level
- BA/BS Degree or equivalent experience