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About the Role
The Resident Manager is responsible for the supervision of residents and the overall operation of the residence during designated shifts. This role works collaboratively with the Clinical team and the Program Director to ensure resident needs are met and the residence is safe. The ideal candidate will have strong communication skills and experience working with individuals diagnosed with mental illness and/or substance use disorder.
Responsibilities
- Function as a liaison between the residents and the staff
- Collaborate with the Security staff to ensure the safety and well-being of the residents
- Perform hourly patrols in the residence
- Manage any challenging situations and/or crises that may occur at the residence
- Responsible for handling any incidents that may occur at the residence and completing an Incident Report form, as needed
- Communicate noteworthy events to the Program Director and the Clinical team, as well as document them in the appropriate logbook
- Attend all mandatory staff meetings
- Ensure all aspects of the Fire Alarm System (FAS) are working properly and are up to code with the FDNY
- Visually inspect and document all components of the FAS
- Other duties as assigned
Requirements
- At least two years of experience working in a social service, residential setting
- Ability to work independently
Skills
- Working knowledge of substance abuse, mental illness, and homelessness
- Excellent interpersonal and organizational skills
- Excellent oral and written communication skills
- Computer skills – internet and Microsoft Office
Location
- New York City
Work Type
- Part-Time
- Onsite
Experience Level
- 2+ years of experience
Education Level
- High School diploma or GED
- Some college preferred
- Fire Safety certification preferred (F-02 or F-80)
About the Company
- The Doe Fund's mission is to move New Yorkers from homelessness to stable housing, lasting employment, and economic opportunity.
- The Ready, Willing & Able (RWA) program provides housing, supportive services, paid work training, career preparation, and occupational skills training.
- The Doe Fund's social enterprise model creates opportunities for paid, hands-on experience while delivering essential city services.
- The Doe Fund is a large nonprofit developer of permanent affordable and supportive housing.
- The Doe Fund has an annual operating budget of $88 million and a full-time staff of over 500.
Equal Opportunity
- We are committed to building a diverse and inclusive workplace reflective of individuals who share our mission and who want to join us in working on the cutting-edge of important social issues.
- We are an equal opportunity employer and we highly encourage applications from candidates regardless of race, color, citizenship, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, veteran or reservist status, or any other category protected by federal, state, or local law.