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About the Role

As a Staff Software Engineer at WGU, you will be a highly influential technical leader, partnering across teams to solve complex challenges, shape engineering strategy, and drive the delivery of scalable, reliable solutions that advance the university's mission of expanding access to higher education.

Responsibilities

Act as a technical expert across multiple areas of software engineering, providing leadership, guidance, and architectural direction.
Drive the adoption of engineering best practices, well-engineered solutions, and operational excellence across teams.
Lead and influence major initiatives involving software architecture, engineering processes, and system administration.
Partner across multiple teams to identify and solve critical technical challenges, risks, and dependencies.
Mentor and develop engineers through formal and informal coaching, technical leadership, and collaborative problem solving.
Improve platform reliability, scalability, security, and performance for students, faculty, and staff.
Evaluate emerging technologies and innovative approaches that can improve university platforms, engineering efficiency, and business outcomes.

Requirements

Bachelor's Degree in Computer Science, Information Technology, or related field.
10 years of experience in software development; pioneering new approaches and technologies in engineering.
Experience in web-based applications and web services such as Java, REST, SQL, GIT, and other technologies, including experience integrating third-party products.
Expert understanding of software development practices including planning, measurement, coding, testing, reuse, tools, abstraction, algorithms and complexity, security, and system design.
Ability to design and implement software solutions that meet both functional and non-functional requirements, including scalability, security, fault tolerance, and maintainability.
Strong understanding of Software Development Life Cycle methodologies and the practical application of different delivery models.
Experience designing and operating software in public cloud environments with a focus on scale, reliability, cost optimization, and performance metrics.
Outstanding communication skills with the ability to influence technical and non-technical stakeholders, present solutions, and manage expectations effectively.
Ability to identify, mitigate, and proactively manage technical risks and dependencies.
Demonstrated ability to make teams stronger, more collaborative, and more effective.
Ability to demonstrate a sense of urgency when solving complex technical problems.
Master's Degree or PhD in Computer Science, Information Technology, or related field.
Technical experience with GIT, SQL, Spring, Spring Boot, Java, Angular 2 or later, and AWS services.
Experience with Salesforce development lifecycle techniques and Salesforce governor limits.
Experience with cloud-based telephony, CTI, SIP/VoIP technologies, QoS, IVRs, and call recording solutions.
Experience architecting, implementing, and managing enterprise-level contact center solutions.
Experience supporting distance education or distance learning environments.
Relevant technical certifications.
Equivalent relevant experience performing the essential functions of this role may substitute for education degree requirements.

Skills

Java
REST
SQL
GIT
Spring
Spring Boot
Angular 2 or later
AWS services
Salesforce development lifecycle techniques
Salesforce governor limits
Cloud-based telephony
CTI
SIP/VoIP technologies
QoS
IVRs
Call recording solutions
Enterprise-level contact center solutions

Location

Salt Lake City, Utah

Work Type

Full-time
In-office

Experience Level

10 years of experience in software development

Education Level

Bachelor's Degree in Computer Science, Information Technology, or related field
Master's Degree or PhD in Computer Science, Information Technology, or related field
Relevant technical certifications

Salary/Compensations

$161,000.00 - $249,500.00

Benefits

Medical
Dental
Vision
Telehealth
Mental healthcare
Health savings account
Flexible spending account
Basic and voluntary life insurance
Disability coverage
Accident, critical illness and hospital indemnity supplemental coverages
Legal and identity theft coverage
Retirement savings plan
Wellbeing program
Discounted WGU tuition
Flexible paid time off for rest and relaxation with no need for accrual
Flexible paid sick time with no need for accrual
11 paid holidays
Other paid leaves
Up to 12 weeks of parental leave

About the Company

WGU is driven by a mission to expand access to higher education through online, competency-based degree programs.
WGU is committed to being a great place to work for a diverse workforce of student-focused professionals.
The university has pioneered a new way to learn in the 21st century, one that has received praise from academic, industry, government, and media leaders.
Whatever your role, working for WGU gives you a part to play in helping students graduate, creating a better tomorrow for themselves and their families.

Equal Opportunity

All qualified applicants will receive consideration for employment without regard to any protected characteristic as required by law.