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About the Role
Join our front line of #HealthcareHeroes! Our mission is to advance the health and wellbeing of our communities as a leader in clinical laboratory solutions. Quality is in our DNA -- is it in yours?
Responsibilities
- Greet and check in patients as they enter the Patient Service Center.
- Answer the phone and direct calls as needed in a timely manner.
- Enter patients accurately into the laboratory computer systems.
- Provide a high level of customer service.
- Assist Phlebotomists with gathering tubes and supplies needed for drawing patients.
- Champion safety, compliance, and quality control.
Requirements
- High School Diploma or equivalent
- A valid driver’s license and an excellent driving record for the past three years.
- Excellent communication skills
- Ability to work in a fast-paced environment
- Basic computer and data entry skills
- This role will have routine access to Protected Health Information (PHI). Employees will be trained on reasonable safeguards and are expected to maintain strict confidentiality, as well as abide by all applicable privacy and security standards. Employees are expected only to access PHI when it is required to fulfill job duties.
Skills
- Customer service experience
Work Type
- Full-time
- First shift
Experience Level
- 2+ years of customer service experience
Education Level
- High School Diploma or equivalent
Benefits
- Free lab services for you and your eligible dependents
- Work-life balance, including Paid Time Off and Paid Holidays
- Competitive benefits including medical, dental, and vision insurance
- Help saving for retirement, with a 401(k) that includes a generous company match
About the Company
- Proudly certified as a Great Place to Work, we are dedicated to creating a supportive and inclusive environment.
- At Sonic Healthcare USA, we emphasize teamwork and innovation.
- Check out our job openings and advance your career with a company that values its team members!
- Sonic Healthcare USA is an equal opportunity employer that celebrates diversity and is committed to an inclusive workplace for all employees.
Equal Opportunity
- We prohibit discrimination and harassment of any kind based on race, color, sex, religion, age, national origin, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.