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About the Role
As a Front Crew member at Ono Hawaiian BBQ, you will play a vital role in ensuring a positive dining experience for our customers by providing exceptional customer service, taking orders, operating the Point-of-Sale (POS) system, and maintaining a clean and safe environment.
Responsibilities
- Understand and comply with health codes and safety procedures.
- Understand and comply with company policies and procedures.
- Understand and comply with Front Crew Training Guideline.
- Provide customer service, greet customers, and assist customers with their orders.
- Promote marketing promotions, and new product items to customers.
- Operate Point-of-Sale (POS) system, handling payment, serve food to customers.
- Perform cashier closing and daily closing procedure at the end of each shift or day.
- Maintain the cleanliness of the store by performing daily and weekly cleaning and sanitizing tasks.
- Maintain regular and punctual attendance.
- Perform other duties as assigned.
Requirements
- Food Handler Card required by the state or local health department.
- Basic math skills.
- Proficient English written and verbal communication skills.
- Excellent customer service skills.
- Reliable transportation is required.
- Standing, walking, talking, and hearing for extended periods.
- Lifting, carrying, pushing, and pulling items weighing up to 50 lbs. may be required.
- Frequent hand washing and the use of cleaning solutions are necessary.
- Repetitive movement of arms, fingers, hands, and wrists.
- Reaching high storage shelving with a stepladder may be required.
- Squatting, kneeling, and bending to reach objects in lower cabinets or shelving may be necessary.
Skills
- Customer service
- POS system operation
- Cashiering
- Cleaning and sanitizing
Work Type
- Part-time
- Full-time
Benefits
- Eligible for Bonus and awards program
- 401(k) matching program
- Comprehensive medical, dental, and Vision insurance
- Life insurance
- Employee Assistance Program (EAP)
- Paid Sick Time off
- Meal Discount for employee
- Online employee discounts to amusement parks, restaurants, movie theaters, spas, sporting events, and more.
About the Company
- Ono Hawaiian BBQ is a fast-casual restaurant known for its authentic Hawaiian Plate Lunches and other island specialties.
- Ono Hawaiian uses the freshest ingredients, prepared from scratch daily in each restaurant and grilled fresh to order.
- With over 120 locations across California and Arizona, we aim to combine the culture and “Aloha” spirit of Hawaii into our restaurants to bring a taste of the islands with exceptional service in an inviting atmosphere.
- We value our employees and strive to provide a positive work environment.
- We believe in creating opportunities for our employees to enjoy their time outside of work and make lasting memories with their families and friends.
Equal Opportunity
- Ono Hawaiian BBQ is an equal-opportunity employer committed to diversity and inclusion in the workplace.
- We prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic outlined by federal, state, or local laws.
- This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship.
- Ono Hawaiian BBQ makes hiring decisions based solely on qualifications, merit, and business needs at the time.