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About the Role
The Senior Project Manager is a leader within the Connected Care portfolio, reporting to the Director, Outpatient Strategy. UHN is embarking on its first enterprise-wide outpatient strategic action plan representing more than 300 clinic areas and this role will have a hand in shaping its direction and success. The role(s) will initially focus on Digital & Clinical delivery and adoption across UHN’s outpatient environment. This work supports the broader strategic vision of advancing integrated and patient-centered care across the continuum. The Senior Project Manager(s) will lead large-scale implementation and work closely with healthcare providers, system administrators, and interest holders across the organization and, as needed, Toronto region. They will facilitate working groups, steering committees, and advisory bodies to co-design and implement innovative models of care enabled by digital solutions. The Senior Project Manager(s) will ensure that Connected Care initiatives are delivered effectively, sustainably, and in alignment with UHN’s strategic goals and values.
Responsibilities
- Lead and manage multiple projects simultaneously from initiation to completion within a multi-disciplinary team, monitoring deliverables to ensure high-quality and on-budget completion.
- Mobilize and guide a high-performing team to advance strategic initiatives within Connected Care and across UHN.
- Drive change management and stakeholder communications, maintaining a strong customer service focus across diverse internal and external groups.
- Build and maintain relationships with project sponsors and stakeholders at all levels to support successful project and program outcomes.
- Monitor stakeholder engagement and project progress, proactively identifying and addressing risks and issues.
- Oversee human resource functions including recruitment, staff development, performance management, and issue resolution in collaboration with People and Culture and leadership.
- Manage program budgets in partnership with finance teams.
Requirements
- Undergraduate Degree required in Health Informatics, Computer Science, Industrial Engineering, Business or related field; Master’s degree in Healthcare Administration, Business Administration or related field is preferred.
- PMP and Change Management designation an asset.
- Minimum 6 -10 years Healthcare Project and Management experience.
- Demonstrated track record of successfully delivering large, complex projects, preferably in a public-sector environment with multiple stakeholders is preferred.
- Demonstrated ability to integrate both project and change management methodologies effectively.
- Ability to communicate effectively with senior management from both internal and external healthcare organizations, and project stakeholders.
- Excellent ability to anticipate and analyze risks and issues, explore alternatives, develop appropriate recommendations with project team, subject matter experts and present approach to senior leadership.
- Ability to independently manage multiple projects, prioritize multiple conflicting priorities.
- Excellent interpersonal and client relationship skills.
- Supervisory or managerial experience.
- Ability to perform in multiple roles which contribute to project, operational or strategic goals/initiatives.
- Strong tactical and good critical strategic thinking.
- Proven ability to adapt to a fast-paced, dynamic environment.
- Strong presentation, writing, and/or training skills.
- Excellent team building skills, listening, coaching, group facilitation and conflict resolution skills.
- Proficient use of computer, software, and peripheral equipment, i.e., Windows, MS Office, MS Mail/Outlook, MS Project.
- Current UHN employees must have successfully completed their probationary period, have a good employee record along with satisfactory attendance in accordance with UHN's attendance management program, to be eligible for consideration.
- Please be advised that a Criminal Record Check may be required of the successful candidate.
- Should it be determined that any information provided by a candidate be misleading, inaccurate or incorrect, UHN reserves the right to discontinue with the consideration of their application.
Skills
- Health Informatics
- Computer Science
- Industrial Engineering
- Business
- Healthcare Administration
- Project Management
- Change Management
- Communication
- Risk Analysis
- Interpersonal Skills
- Client Relationship Management
- Team Building
- Coaching
- Group Facilitation
- Conflict Resolution
- MS Office
- MS Project
Location
- Toronto Western Hospital
Work Type
- Permanent Full-time
Experience Level
- 6 - 10 years
Education Level
- Undergraduate Degree
- Master's degree preferred
Salary/Compensations
- $108,620 - $135,775 per annum
Benefits
- Competitive offer packages
- Government organization and a member of the Healthcare of Ontario Pension Plan (HOOPP)
- Close access to Transit and UHN shuttle service
- A flexible work environment
- Opportunities for development and promotions within a large organization
- Additional perks (multiple corporate discounts including: travel, restaurants, parking, phone plans, auto insurance discounts, on-site gyms, etc.)
About the Company
- UHN is Canada's No. 1 hospital and the world's No. 1 publicly funded hospital. With 10 sites and more than 20,000 members of TeamUHN, UHN consists of Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute, The Michener Institute of Education at UHN and West Park Healthcare Centre. As Canada's top research hospital, the scope of research and complexity of cases at UHN have made it a national and international source for discovery, education and patient care.
- The UHN Connected Care team is focused on the belief that to transform care for the future we must transform the experience. We are known for delivering scalable and sustainable solutions to complex health challenges. We continue to look to the future to see where healthcare needs to go, seeking solutions within and beyond digital health to enable what we want to do. Working with our partners to bring life to great ideas, we use these ideas to create change through sustainable, shareable practices.
Equal Opportunity
- UHN is an equal opportunity employer committed to an inclusive recruitment process and workplace. Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known.