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About the Role
The Billing Analyst at Gold Care Homes ensures accurate billing, debt management, and credit control for residents across care homes. This role focuses on maintaining financial accuracy and minimizing debt through collaboration with the Customer Relation Management team and Care Home Management.
Responsibilities
- Managing admissions and discharges on the resident management system.
- Overseeing end-to-end billing processes and raising invoices for all residents.
- Handling credit control, including debt chasing and recovery.
- Collaborating with the Customer Relation Manager Team and Care Home Management to minimise new debt.
- Producing aged debt reports to monitor outstanding balances.
- Performing banking tasks and reconciliation.
- Sending customer statements, including reminders for overdue accounts.
- Recommending and initiating legal proceedings for debt recovery when required.
- Generating various revenue, debt, and resident-related reports.
- Undertaking variations of normal routine to meet business needs.
Requirements
- Strong analytical skills.
- Attention to detail.
- Proactive approach.
Skills
- Billing
- Debt management
- Credit control
- Financial accuracy
- Reporting
- Reconciliation
- Banking
- Customer statements
- Debt recovery
- Resident management system
Location
- Uxbridge
Work Type
- On-site
- Full-time
Experience Level
- Depending on experience
Salary/Compensations
- £32,000
Benefits
- Employee of the Month
- Long term service awards
- Blue Light Card
- Professional Development
- Refer a Friend
About the Company
- Gold Care Homes is a well-established national independent Care Homes group for the elderly.
- Gold Care Homes was established in 1999 and has since grown to operate 45 care homes across the South of England.
- The group offers a range of services which includes residential, nursing, frail elderly and dementia care.