Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Tailor your resume to this Blood Collection Staff - Customer Service role.
Rezi rewrites your resume against American Red Cross's job description. Free.
Tailor your resume to this Blood Collection Staff - Customer Service role.
Rezi rewrites your resume against American Red Cross's job description. Free.
Don't guess if your resume is good enough.
See how it scores against the Blood Collection Staff - Customer Service posting at American Red Cross — free, in seconds.
Don't guess if your resume is good enough.
See how it scores against the Blood Collection Staff - Customer Service posting at American Red Cross — free, in seconds.
About the Role
When you join our team you will be utilizing your healthcare and/or customer service skills to assist with every step of the blood collection process. This includes collaborating with your team to transport and setup equipment at the collection sites in local communities, creating a welcoming and comfortable environment for volunteer donors, and following all safety procedures while collecting lifesaving blood donations that are delivered to hospitals. The Red Cross offers paid phlebotomy training with the ability to grow your healthcare skills and career within the nation’s top humanitarian organization.
Responsibilities
- Take the time to personally connect with donors – listen to their stories and help them understand how impactful their donation is.
- Collaborate with your teammates to create a welcoming and friendly environment so our volunteer donors feel comfortable coming back again and again.
- Be detailed oriented all day, every day. This ensures that the blood you collect meets goals, regulatory requirements and can be safely transfused.
- May drive Red Cross vehicles and you will work with the team to setup and tear down equipment at the donation sites.
- Position may require a minimum height of 60 inches to ensure the ability to safely operate Red Cross vehicles.
Requirements
- High school diploma or equivalent required.
- Customer service experience and effective verbal communication skills are required.
- A current, valid driver's license with good driving record is required.
- Physical requirements may include the ability to lift, push or pull heavy weights up and down ramps and stairs, good manual dexterity, the ability to sit or stand for long periods of time and adapt to long, irregular hours and frequent schedule changes is required.
- Position may require minimum height of 60 inches to ensure the ability to safely operate Red Cross vehicles.
- All staff work as a team to setup and tear down the equipment required to conduct a mobile blood drive.
- Basic computer skills are required.
- Must be proficient with Microsoft office applications.
Skills
- Customer service
- Effective verbal communication
- Basic computer skills
- Microsoft office applications
Location
- Watertown, New York
Work Type
- Variable hours
- Monday through Friday or Tuesday through Saturday schedule
Experience Level
- Paid-Training – no prior medical experience required!
Education Level
- High school diploma or equivalent
Salary/Compensations
- Starting rate $20.03/hr
Benefits
- Medical, Dental, and Vision plans
- Health Spending Accounts & Flexible Spending Accounts
- PTO: Starting 15 days a year; based on type of job and tenure
- Holidays: 11 paid holidays comprised of six core holidays and five floating holidays
- 401K with up to 6% company match
- Paid Family Leave
- Employee Assistance
- Disability and Insurance: Short + Long Term
- Service Awards and recognition
About the Company
- By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best.
- The American Red Cross is a mission-based organization.
- The American Red Cross is proud to be an EONS partner and share our employment opportunities with the network of organizations.
Equal Opportunity
- The American Red Cross is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
- Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, San Diego Fair Chance Ordinance, the California Fair Chance Act and any other applicable state and local laws.