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About the Role

We're looking for a Senior Manager, DashPass Strategy & Operations to build and own the merchant co-funding strategy behind DashPass. This role is critical for making DashPass benefits sustainable and scalable by unlocking merchant investment. You'll operate at the intersection of our consumer subscription business and our merchant and monetization teams, defining merchant value, quantifying it, and creating scalable co-funded offers for diverse merchant cohorts. You will ensure benefits are evaluated on merchant outcomes and drive results across multiple teams without direct authority.

Responsibilities

• Own the DashPass co-funding strategy end to end, defining benefits, funding levels, and business cases.
• Build and defend the merchant value proposition for DashPass by quantifying incremental volume, new customer acquisition, and order frequency.
• Influence the promotions and monetization product roadmap by representing DashPass co-funding requirements.
• Act as the DashPass DRI in merchant commercial conversations, sizing impact and setting guardrails.
• Hold the member benefit roadmap accountable to merchant outcomes by establishing frameworks and metrics.
• Model complex tradeoffs and present data-driven points of view to senior leadership.
• Experiment and scale strategies by turning them into operational experiments with measurable outcomes.

Requirements

• 8+ years of experience in strategy & operations, commercial strategy, management consulting, investment banking, business development, product operations, or a closely related field.
• Proven track record of owning ambiguous, high-stakes problems end-to-end.
• Experience building the business case for a two-sided value exchange.
• Comfortable in or adjacent to commercial conversations (MSAs, up-front agreements, pricing, partnerships).
• Strong quantitative and structured problem-solving skills.
• Ability to self-serve data (intermediate+ SQL/Excel).
• Bias to action and ability to thrive in a fast-paced environment.
• A 'breakthrough walls' mentality and ability to make things happen.
• Clarity of thought and ability to communicate complex ideas clearly across technical, commercial, and executive audiences.
• Subscription, marketplace, advertising, retail-media, or merchant/SMB experience is preferred.
• A bachelor’s degree.

Skills

• Strategy & Operations
• Commercial Strategy
• Management Consulting
• Investment Banking
• Business Development
• Product Operations
• Quantitative Analysis
• Structured Problem-Solving
• SQL
• Excel
• Communication
• Subscription Experience
• Marketplace Experience
• Advertising Experience
• Retail-Media Experience
• Merchant/SMB Experience

Location

• NYC
• Remote

Work Type

• Full-time

Experience Level

• Senior

Education Level

• Bachelor's degree

Salary/Compensations

• $170,000—$250,000 USD

Benefits

• 401(k) plan with employer matching
• 16 weeks of paid parental leave
• Wellness benefits
• Commuter benefits match
• Paid time off
• Paid sick leave
• Medical benefits
• Dental benefits
• Vision benefits
• 11 paid holidays
• Disability insurance
• Basic life insurance
• Family-forming assistance
• Mental health program
• Flexible paid time off/vacation for salaried roles
• 80 hours of paid sick time per year for salaried roles

About the Company

• At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers.
• We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.
• DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers.
• We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

Equal Opportunity

• We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
• Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status.
• Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office.
• Whether blatant or hidden, barriers to success have no place at DoorDash.
• We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply.
• Thank you to the Level Playing Field Institute for this statement of non-discrimination.
• Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.
• If you need any accommodations, please inform your recruiting contact upon initial connection.