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About the Role
As a Hall's Culligan BLC Sales Manager, you'll drive revenue growth, customer acquisition, and team performance at the dealership. This role leads, coaches, and develops a high-performing sales team while delivering an exceptional customer experience. The Sales Manager uses market insights and product expertise to shape strategy, partners with marketing to amplify sales efforts, and maintains a strong presence in the community to build brand visibility and local relationships. With a focus on accountability, development, and results, this role is key to the dealership’s ongoing success.
Responsibilities
- Attain yearly budget goals for assigned sales team and departments.
- Clearly track, measure, and share expected activity measures with team members.
- Collaborate with the General Manager in establishing and recommending realistic unit/sales goals for the team.
- Collaborate with General Manager to accurately forecast the annual sales revenue budget.
- Proactively manage team hiring and retention, ensuring the team is filled with happy and performing people.
- Manage the companies’ sales activities to maximize sales revenue and meet corporate objectives.
- Actively work toward shared dealership goals, including improved Hall’s Scorecard metrics.
- Establish and manage effective programs to compensate, coach, evaluate, and train sales personnel.
- Deliver impactful training sessions, and facilitate effective one-on-one coaching meetings.
- Coach reps on improving sales presentations, handling objections, and navigating competitive situations with confidence.
- Conduct ride-a longs to stay connected to the field, observe customer interactions, and reinforce product knowledge.
- Drive profitability by teaching consultative selling and value-based sales approaches.
- Align internal resources to support the sales team, ensuring smooth execution and consistent results.
- Assist sales personnel in establishing strong, personal connections with key decision-makers to support long-term customer growth.
- Build and nurture lasting customer relationships that lead to repeat business, referrals, and a reputation for reliability.
- Represent the company at local events, trade shows, and networking functions to foster brand visibility within the community.
- Build partnerships with local businesses and community organizations to support mutual growth and expand the company’s local presence.
- Maintain active and accurate CRM database use.
- Ensure all leads are successfully dispositioned.
- Develop strategic plans to drive revenue growth across all product lines, using customer insights, market trends, and competitive data to shape direction.
- Collaborate with the marketing team to align sales strategies with promotional efforts, campaigns, and product launches.
- Continuously monitor market dynamics and adjust tactics to stay ahead of competitors and capitalize on emerging opportunities.
- Maintain in-depth product knowledge and stays current on new offerings, services, and industry trends to ensure the team is well-informed and prepared.
- Ensure dealership operations comply with all safety regulations, industry standards, and company policies.
- Lead safety training and enforces protocols to maintain a safe environment for employees and customers.
- Oversee incident reporting and investigations, ensuring proper documentation and resolution.
- Respond to emergencies, providing direction to minimize disruption and ensure safety.
- Maintain compliance with legal requirements and safety standards, working with legal and insurance teams as needed.
- Ensure confidentiality of sensitive customer and employee information.
Requirements
- Valid driver's license with no restrictions or limitations.
- Must pass/maintain an acceptable driving record.
- Must be able to successfully pass criminal background and drug screening checks per company requirements.
- Must remain physically capable, with or without reasonable accommodation, to perform the duties required of this position.
Skills
- Sales experience
- Supervisory or management experience
- Developing marketing and sales strategies
- Excellent verbal and written communication skills
- Excellent organization and multi-tasking skills
- Strong problem-solving and analytical skills
- Proficient in using a CRM platform
- Leadership characteristics
- Ability to create alignment amongst their own team and other departments
- Business acumen
- Customer service culture
- Attracting, developing, and retaining top talent
Location
- Dealership
- Assigned territory
Work Type
- Full-time
- Monday-Friday work schedule
- Travel throughout the assigned territory
- Work in various environments, both indoors and outdoors under all weather conditions
- Occasionally work in industrial settings
- Extensive time driving
- Getting in and out of vehicle
Experience Level
- 3+ years of prior sales experience
- At least 2 years in a supervisory or management role preferred
Salary/Compensations
- Competitive salary plus bonus pay
Benefits
- Paid time off (PTO) at a generous accrual rate
- Company cell phone, computer, and iPad
- All necessary office materials and electronic tools
- Full benefits package
- 401k with company match
- IRS compliant mileage reimbursement plan
- Career advancement opportunities
- Culligan equipment in home free of charge
About the Company
- Premium provider of drinking water and water treatment services for the greater part of a century.
- Continues to innovate and expand business nationwide by offering tailored solutions.
- Offers superior Culligan service.
- Stable and growing family-oriented company.
- Believes in upskilling employees and promoting from within.