Automotive Service Advisor - Mercedes-Benz at Ciocca Management Company Inc | CT, US | Rezi

Automotive Service Advisor - Mercedes-Benz at Ciocca Management Company Inc

Automotive Service Advisor - Mercedes-Benz

Ciocca Management Company Inc · CT, US

4 days ago

Automotive Service Advisor - Mercedes-Benz

Ciocca Management Company Inc · CT, US

4 days ago
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About the Role

We have an immediate opening for an energetic, enthusiastic and highly motivated automotive service advisor professional to join our growing and dynamic team! At Ciocca Mercedes-Benz of New London, you’ll have the opportunity to have a positive impact on our customers and our community while achieving your financial and career goals!

Responsibilities

  • Oversee service orders and flow of drive lane, ensuring prompt, courteous, and effective customer service.
  • Provide concierge support for all owner inquiries via phone or in person.
  • Ensure the daily inventory of technicians' time is consistently sold to service customers.
  • Distribute work between technicians efficiently.
  • Answer technical questions about vehicle problems, warranties, services, and repairs.
  • Assist in diagnosing vehicle problems and ordering necessary parts and tools.

Requirements

  • Consistent record of service and sales success.
  • Strong record of positive customer satisfaction results.
  • Valid driver’s license and clean driving record.

Work Type

  • Full Time

Salary/Compensations

  • $60,000 - $85,000 potential annually

Benefits

  • PTO and holidays
  • Air-conditioned shops and facilities that are always being upgraded
  • 401(K) retirement plan with company matching
  • Medical, dental, prescription and vision insurance
  • Advancement within the Ciocca Automotive Family
  • Employee discounts on purchases, repair, and service

About the Company

  • At Ciocca Mercedes-Benz of New London, our team members enjoy a supportive and collaborative work environment.

Equal Opportunity

  • We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.