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About the Role
The Product Analyst is a developing product professional who supports the discovery, definition, and delivery of product initiatives across CanCap’s lending lifecycle. At the intermediate level, you bring growing independence, handling routine product analysis and documentation on your own, while developing the depth and stakeholder skills to take on increasingly complex initiatives alongside your Product Manager.
Responsibilities
- Lead product analysis for assigned initiatives, owning requirements gathering and documentation for product initiatives of routine-to-moderate complexity.
- Facilitate stakeholder sessions, produce user stories, acceptance criteria, and process flows with growing independence.
- Create and maintain comprehensive product documentation including user stories, process maps, backlog items, and release notes.
- Apply and contribute to team standards; flag gaps or improvements to the Product Manager.
- Research business problems, competitive landscape, and user needs to inform product decisions.
- Synthesize findings into clear, actionable recommendations for the Product Manager and stakeholders.
- Lead UAT planning and execution for assigned features.
- Define test cases, coordinate with QA and business stakeholders, track defects, and confirm resolution before production deployment.
- Maintain sprint boards, track risks and dependencies, and provide regular status updates to the Product Manager.
- Proactively surface blockers and issues before they impact delivery.
- Develop and maintain deep knowledge of CanCap’s lending lifecycle, systems, and LOB-specific business processes.
- Serve as a growing subject matter resource for your assigned LOB.
Requirements
- Bachelor’s degree in Business Administration, Computer Science, Engineering, Information Technology, or a related field.
- Consideration for equivalent practical experience combined with relevant certifications.
- 2–5 years of experience in a product analyst, business analyst, or related role, with demonstrated ability to own requirements and analysis for product initiatives.
- Demonstrated ability to analyze complex information, identify root causes, and produce clear, actionable recommendations.
- Experience writing user stories, acceptance criteria, and functional specifications independently.
- Strong written and verbal communication skills; able to present analysis and recommendations clearly to both technical and business audiences.
- Developing ability to facilitate stakeholder sessions and manage competing input from multiple business partners.
- Comfortable working within CanCap’s AI-Development Life Cycle (AI-DLC) delivery model, which uses AI tools to accelerate requirements decomposition, documentation, and solution design.
- Open to engage with AI-assisted workflows as a core part of how the team delivers.
- Demonstrated commitment to continuous learning; proactively builds skills in emerging product tools, methodologies, and domain knowledge relevant to consumer and auto lending.
- Working knowledge of Agile/Scrum delivery; comfortable contributing to sprint ceremonies and backlog refinement.
- Proficient in product and project management tools (e.g., Jira, Confluence, or similar).
- Familiarity with data and analytics tools (e.g., SQL, Excel, Power BI) to support product analysis.
- Solid understanding of how technology products are built and delivered in a fintech or financial services environment.
- Exposure to lending, origination, servicing, or collections workflows is a meaningful asset.
- Experience in consumer or auto lending, financial services, or a similarly regulated environment.
- Familiarity with loan origination, credit adjudication, servicing, or collections is a meaningful differentiator.
- Exposure to fintech platforms or loan management systems (e.g., Inovatec, Salesforce, or similar).
- Hands-on experience with data analysis or visualization tools (e.g., Power BI, Databricks, SQL).
Skills
- Product Analysis
- Requirements Gathering
- Documentation
- User Stories
- Acceptance Criteria
- Process Flows
- Product Artifacts Maintenance
- Product Research
- Market Research
- Stakeholder Management
- UAT Planning
- UAT Execution
- Test Case Definition
- Defect Tracking
- Agile/Scrum
- Jira
- Confluence
- SQL
- Excel
- Power BI
- AI-DLC
- AI-assisted workflows
- Communication
- Stakeholder Facilitation
- Fintech
- Financial Services
- Lending
- Origination
- Servicing
- Collections
Experience Level
- Intermediate
- 2-5 years
Education Level
- Bachelor's degree in Business Administration, Computer Science, Engineering, Information Technology, or a related field.
- Equivalent practical experience combined with relevant certifications.
Benefits
- Health and dental coverage for you and your family.
- Time off to re-energize, including personal days.
About the Company
- CanCap’s lending lifecycle.
- CanCap’s AI-Development Life Cycle (AI-DLC) delivery model.