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About the Role
As a Hyper Wellness Representative, you’ll be the face of the studio, creating welcoming experiences, building client relationships, and driving sales that support long-term health transformations. This role blends client care, operations, and sales expertise to deliver exceptional results while making a meaningful impact on clients’ wellness transformations in a dynamic, health-focused environment.
Responsibilities
- Lead engaging studio tours that highlight the benefits of our services.
- Deliver personalized sales and service experiences aligned with client goals.
- Educate clients on therapies, benefits, safety guidelines, and at-home care practices.
- Develop customized wellness plans that support long-term health objectives.
- Consistently achieve membership sales, renewals, and retail targets.
- Guide clients through onboarding, including waivers and POS profile creation.
- Manage inbound communications, scheduling, and service inquiries.
- Conduct proactive outreach for promotions, events, and wellness opportunities.
- Leverage referral systems and follow-up protocols to strengthen client relationships.
- Act as the central hub for daily studio operations, ensuring smooth flow and satisfaction.
- Anticipate and proactively address operational needs.
- Support marketing initiatives, pre-sale events, and community programs.
- Maintain high standards of cleanliness, safety, and hospitality.
- Promote Restore’s mission and enthusiasm for wellness in every interaction.
Requirements
- 1+ year in customer service (required).
- 1+ year in sales (required).
- Membership-based sales in the health/wellness/fitness industry (preferred).
- Thrives in fast-paced environments with shifting priorities.
- Strong multitasking and organizational skills.
- Proficiency with technology and client management systems (training provided).
- Proven success with membership sales and revenue growth.
- Commitment to continuous learning and problem-solving.
Skills
- Sales acumen
- Wellness education
- Client relationship building
- Multitasking
- Attention to detail
- Client care
- Technology proficiency
- Client management systems
Work Type
- Full Time
- Part Time
Experience Level
- 1+ year in customer service
- 1+ year in sales
Education Level
- High School Diploma or equivalent
Salary/Compensations
- Commission opportunities
Benefits
- Medical, dental, vision, disability, and life insurance (Full-Time, effective within 30 days).
- Paid Time Off (PTO) (Full-Time).
- Complimentary and discounted Restore services (Full-Time & Part-Time).
- 401k plan with employer match (Full-Time & Part-Time).
- Career advancement opportunities at all levels.
About the Company
- Restore Hyper Wellness is the award-winning creator of Hyper Wellness®—a revolutionary new category in health.
- With more than 200 studios across 40 states, we deliver innovative, science-backed therapies that empower clients to look and feel their best.
- By joining Restore, you’ll be part of a movement dedicated to helping people expand their potential and do more of what they love.
Equal Opportunity
- Restore Hyper Wellness is an equal opportunity employer.
- We celebrate diversity and are committed to fostering an inclusive environment for all employees.