Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Target Resume Now
Tailor your resume to this Field Property Adjuster (Thunder Bay, ON) role.
Rezi rewrites your resume against Intact FC's job description. Free.
Tailor your resume to this Field Property Adjuster (Thunder Bay, ON) role.
Rezi rewrites your resume against Intact FC's job description. Free.
Don't guess if your resume is good enough.
See how it scores against the Field Property Adjuster (Thunder Bay, ON) posting at Intact FC — free, in seconds.
Don't guess if your resume is good enough.
See how it scores against the Field Property Adjuster (Thunder Bay, ON) posting at Intact FC — free, in seconds.
About the Role
As a Claims Specialist on our Property Large Loss team, you will investigate, quantify, analyze, adjust, and settle complex property claims, including those over $200,000. You will manage complex property claims across various distribution channels, directly handling and overseeing mid to complex first-party claims which may involve Residential, Commercial Property, or Equipment Breakdown losses.
Responsibilities
- Investigate relatively complex commercial and personal lines property claims in a timely and respectful manner through communication with customers, contractors, consultants and any other related parties.
- Handle field tasks on behalf of telephone adjusters.
- Provide a superior quality of customer service to external and internal customers, and answer queries relating to the claims process.
- Document the claim file by meeting with all involved parties and obtaining appropriate reports and statements from customers, appraisers, third party adjusters, claimants, witnesses, police, and any other pertinent experts to determine coverage.
- Analyze the information gathered, interpret insurance policy wording, determines coverage, assesses damage.
- Within established authority limits, negotiate with customers, claimants, lawyers, and insurers to settle claims.
- Maintain current knowledge of insurance products, as well as appraisal or investigation.
Requirements
- University degree or any combination of training and experience deemed relevant for the role
- 5 to 7 years experience handling personal and commercial property claims with at least partly acquired experience directly in the field
- Demonstrates a passion for customer service with strong written and verbal communication skills
- Self-motivated and goal oriented, capable of working in a fast paced and changing environment
- Strong aptitude for technology with excellent computer skills
- Demonstrates strong problem solving and troubleshooting skills
- Valid driver's licence with a good driving record
- Can travel on short notice
- Must be eligible to work in Canada from the anticipated start date and throughout their employment and are solely responsible for maintaining their work eligibility.
Skills
- Customer service
- Written communication
- Verbal communication
- Technology aptitude
- Computer skills
- Problem solving
- Troubleshooting
Location
- Remote
Work Type
- Hybrid work model
- Full-time
Experience Level
- 5 to 7 years
Education Level
- University degree
Salary/Compensations
- 94,200 - 115,200
Benefits
- Flexible work arrangements
- Possibility to purchase up to 5 extra days off per year
- Telemedicine
- Wellness account
- Share plan
- Savings plan
- Pension offerings
- Defined benefit pension plan
- Annual bonus target
- Employee Share Purchase Plan (ESPP)
About the Company
- Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.
- Our employee promise represents Intact’s commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.
- Pay at Intact is about much more than just salary.
- As part of our commitment to Win As A Team, we share our success with employees through our annual bonus plan and Employee Share Purchase Plan (ESPP) – with Intact matching 50% of your net shares.
- Our pension offerings provide flexibility and long-term security for our employees beyond their careers. We are one of the few companies offering the opportunity to receive guaranteed income for life via our defined benefit pension plan.
Equal Opportunity
- We are an equal opportunity employer
- At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.
- We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.
- As part of Intact’s commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today.
- We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.
- If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.
- Please note that Intact does not provide sponsorship or other support for immigration-related matters including but not limited to employer-specific closed work permits.