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About the Role
We are looking for a motivated, detail-oriented Remote Customer Service Agent | Travel Booker to assist clients with researching, planning, and booking travel experiences while providing excellent customer service. This role offers a rewarding opportunity with performance-based earning potential for those passionate about travel and helping others.
Responsibilities
- Support clients in booking hotels, resorts, cruises, flights, and vacation packages
- Provide personalized travel recommendations based on client preferences and budget
- Respond promptly and professionally to inquiries via phone, email, or messaging platforms
- Manage and maintain accurate records of bookings, preferences, and client communications
- Coordinate travel logistics and resolve any pre- or post-travel concerns
- Stay updated on travel industry trends, destination options, and supplier offerings
- Deliver a high level of service to build long-term client relationships and referrals
Requirements
- Prior experience in customer service, hospitality, or travel is preferred but not required
- Strong communication skills and a customer-first mindset
- Organized, self-motivated, and able to work independently in a remote environment
- Comfortable using online booking platforms, email, and other digital tools
- Passion for travel and eagerness to learn
- Must be 18 years or older with a computer and reliable internet connection
Location
- Remote
Work Type
- Remote
- Flexible hours
Salary/Compensations
- $30,000 - $55,000 a year
Benefits
- Flexible remote work schedule
- Ongoing travel industry training and development
- Access to exclusive supplier tools, promotions, and travel perks
- Performance-based earning incentives
- Opportunities for career growth within the company
- A supportive, engaging, and collaborative team environment
About the Company
- At Destination Knot, we create stress-free and unforgettable travel experiences for individuals, couples, families, and groups. Whether it’s an all-inclusive resort, luxury cruise, or custom vacation itinerary, our mission is to simplify travel planning while delivering top-tier client service and expert guidance.