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About the Role
We are seeking a reliable and detail-oriented Reservations & Client Support Coordinator to assist with reservation coordination and client support in a remote environment. This role focuses on managing scheduling requests, maintaining accurate records, and providing professional support to ensure a smooth and positive client experience.
Responsibilities
- Coordinate and support reservation and scheduling requests
- Assist clients with updates, changes, and confirmations
- Maintain accurate records and documentation in internal systems
- Communicate clearly and professionally with clients via email, phone, and messaging tools
- Follow established workflows, procedures, and timelines
- Provide timely follow-up to support a positive client experience
- Collaborate with internal teams to ensure reservation accuracy and consistency
Requirements
- Strong organizational and time-management skills
- Excellent written and verbal communication abilities
- Ability to work independently in a remote setting
- Comfortable using computers and learning new systems
- High attention to detail and accuracy
- Customer-focused with a professional and dependable approach
Skills
- Reservations
- Scheduling
- Client Support
- Administrative Roles
- Booking Systems
- CRM Systems
Location
- Remote
Work Type
- Fully remote
- Flexible scheduling
Experience Level
- Preferred: Background in reservations, scheduling, customer support, or administrative roles
- Preferred: Prior remote or virtual work experience
Salary/Compensations
- $45,000 - $65,000 a year
About the Company
- Collaborative and process-driven team environment
Equal Opportunity
- We are an equal opportunity employer and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration without regard to race, color, religion, gender, age, disability, or any other protected status.