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About the Role
Destination Knot is seeking a detail-oriented Remote Reservation Support Specialist to assist with client reservation requests and provide administrative support related to booking and scheduling services. This is a remote support role focused on customer service, coordination, and accurate data handling within a reservations environment. This position is ideal for individuals who are organized, professional, and comfortable working independently in a remote setting.
Responsibilities
- Assist with reservation and scheduling requests submitted by clients
- Support booking coordination across various service categories, including accommodations and related services
- Maintain accurate client records and reservation details in internal systems
- Communicate professionally with clients via email, phone, or messaging platforms
- Provide general customer service support and follow established processes
- Review confirmations and documentation for accuracy and completeness
- Collaborate with internal teams to ensure a smooth client experience
Requirements
- Strong written and verbal communication skills
- Excellent attention to detail and organizational abilities
- Comfortable using online systems, email, and basic digital tools
- Ability to manage multiple tasks while meeting deadlines
- Customer service or administrative support experience preferred
- Reliable internet access and ability to work remotely
Location
- Remote
Work Type
- Remote
- Full-time
Salary/Compensations
- $50,000 - $70,000 a year