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About the Role
Brown & Brown is seeking an Employee Benefits Account Manager to join our growing team in Garden City, NY. This role focuses on retaining and growing business by servicing and managing client and prospective client relationships, delivering exceptional customer service, and driving new business opportunities.
Responsibilities
- Manage and retain the existing book of business while pursuing new growth opportunities through networking, referrals, cross-selling, and strategic business planning.
- Establish and maintain strong relationships with clients, prospects, carrier partners, and internal stakeholders.
- Plan, direct, and manage the renewal process for health and life coverages, recommending appropriate insurance solutions, alternative strategies, plan modeling, and cost-reduction opportunities.
- Ensure all renewal, sales, and insurance operations meet compliance requirements and are accurately documented in the agency management system.
- Educate clients through routine visits and ongoing communication regarding benefits legislation, regulatory requirements, compliance matters, and new product offerings.
- Identify, develop, and oversee customized service plans for each client to ensure exceptional customer service and high levels of client satisfaction.
- Manage and resolve client issues, including escalated employee enrollment and claims concerns.
- Prepare and deliver stewardship reports, proposals, presentations, and new business strategies aligned with customer needs and expectations.
- Support sales initiatives through prospect meetings, new business strategies, onboarding, and implementation of new clients, while promoting performance standards and agency goals.
- Contribute to team success by supporting training initiatives, participating in meetings and professional development, promoting teamwork, adhering to agency policies, and performing additional duties as needed.
Requirements
- Valid Health, Accident and Life Insurance Producer license in good standing.
- Professional Designation specific to area of specialty.
Skills
- Proficient knowledge of insurance coverages, contracts, and state regulations.
- Proficient knowledge in Microsoft Windows environment, including Word, Excel, Power Point, and Publisher.
- Proficient knowledge in use of office equipment (copy machines, printers, faxes, binding machine, etc.).
Location
- Garden City, NY
Work Type
- Full-time
Experience Level
- 10+ years progressive experience in account management or sales.
Education Level
- College Degree in a business-related field or equivalent work experience.
Salary/Compensations
- $100k - $125k
Benefits
- Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
- ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
- Free Mental Health & Enhanced Advocacy Services
- Paid Time Off, Holidays, Preferred Partner Discounts
About the Company
- Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.
Equal Opportunity
- As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”.