Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

Tailor your resume to this Sr. SolarWinds Platform Engineer role.

Rezi rewrites your resume against American Electric Power's job description. Free.

Resume score gauge reading 58 out of 100

Don't guess if your resume is good enough.

See how it scores against the Sr. SolarWinds Platform Engineer posting at American Electric Power — free, in seconds.

About the Role

AEP is seeking an experienced Senior SolarWinds Platform Engineer to design, administer, automate, integrate, and support the enterprise SolarWinds monitoring platform. This role is crucial for maintaining network monitoring solutions, driving modernization, and improving operational efficiencies.

Responsibilities

Administer and support SolarWinds production, development, and laboratory environments.
Maintain platform health, performance, availability, and resiliency.
Perform platform upgrades, patching, maintenance, and lifecycle management.
Troubleshoot platform-related issues involving polling engines, web servers, databases, monitoring services, and infrastructure dependencies.
Provide Level 3 support for enterprise SolarWinds monitoring solutions.
Design, implement, and maintain monitoring solutions for routers, switches, firewalls, WAN infrastructure, VPN services, and critical network devices.
Develop monitoring standards, alerting strategies, discovery processes, and onboarding procedures.
Ensure complete device and interface monitoring coverage across enterprise environments.
Partner with Network Operations and Engineering teams to improve network visibility and operational readiness.
Reduce monitoring gaps and improve monitoring effectiveness.
Manage network device onboarding, validation, updates, and decommissioning activities.
Maintain accurate monitoring inventories, IP addressing, device classifications, and naming conventions.
Reconcile SolarWinds inventories with CMDB and authoritative asset sources.
Support enterprise monitoring remediation and inventory management initiatives.
Develop standards for onboarding and monitoring governance.
Build and maintain operational dashboards and executive reporting solutions.
Develop network availability, utilization, performance, and compliance reporting.
Create automated report generation and distribution processes.
Design actionable alerts to reduce noise and improve incident response effectiveness.
Support stakeholder reporting requirements and visibility initiatives.
Design and support integration between SolarWinds and ServiceNow.
Support device onboarding workflows and monitoring request processes.
Troubleshoot onboarding failures relating to DNS, firewall rules, CMDB data, SNMP communication, and discovery issues.
Improve end-to-end monitoring automation and operational workflows.
Support enterprise monitoring modernization initiatives.
Develop PowerShell automation solutions for platform administration.
Automate device onboarding, inventory updates, interface maintenance, and reporting processes.
Eliminate manual administrative tasks through repeatable automated workflows.
Improve operational efficiency through process standardization and automation.
Drive SolarWinds platform enhancement initiatives.
Participate in architecture, design, and deployment of new SolarWinds environments.
Define server, database, storage, network, and firewall requirements.
Support high availability and disaster recovery designs.
Partner with vendors and architecture teams to implement future-state monitoring solutions.
Participate in platform roadmap and modernization initiatives.
Participate in on-call rotation and enterprise incident response activities.
Support monitoring platforms providing visibility into critical network services.
Investigate monitoring failures and implement corrective actions.
Serve as a technical escalation point for SolarWinds-related incidents.
Coordinate issue resolution with infrastructure teams, vendors, and operations partners.
Support monitoring solutions subject to NERC CIP, audit, and compliance requirements.
Maintain operational procedures, documentation, standards, and support artifacts.
Support audit evidence collection and remediation activities.
Ensure monitoring platforms align with cybersecurity, change management, and operational standards.
Protect sensitive infrastructure and monitor data.
Demonstrate strong customer service and stakeholder management skills.
Utilize exceptional troubleshooting and analytical abilities.
Communicate effectively with technical and non-technical audiences.
Apply strong requirements gathering and documentation skills.
Prioritize multiple projects and operational support demands.
Exhibit self-direction and high accountability.
Collaborate effectively across Network Operations, Infrastructure Engineering, Security, and Application Support teams.
Lead technical initiatives and drive platform improvements.
Align monitoring solutions with business outcomes using a strategic mindset.

Requirements

5+ years of experience administering SolarWinds or comparable enterprise network monitoring platforms.
Experience with SolarWinds NPM, NCM, Network Insight, or equivalent monitoring technologies.
Strong knowledge of SNMP, network monitoring, device discovery, alerting, and reporting.
Experience supporting enterprise network infrastructure environments.
Strong PowerShell scripting and automation experience.
Experience with ServiceNow integrations and CMDB processes.
Experience troubleshooting enterprise monitoring platforms and infrastructure integrations.
Experience supporting production operational environments and critical infrastructure monitoring.
Utility Industry Monitoring Experience (Preferred)
NERC CIP Environment Experience (Preferred)
ServiceNow ITOM (Preferred)
CMDB Integrations (Preferred)
Enterprise Network Operations (Preferred)
Monitoring Platform Architecture (Preferred)
Infrastructure Monitoring Design (Preferred)
Enterprise Reporting Solutions (Preferred)
Vendor Management Experience (Preferred)
SolarWinds Certified Professional (SCP) (Preferred)

Skills

SolarWinds Platform Administration
SolarWinds Network Performance Monitor (NPM)
SolarWinds Network Configuration Manager (NCM)
SolarWinds Network Insight
SolarWinds High Availability
SolarWinds Web Console Administration
SolarWinds Alert Manager
SolarWinds Reporting and Dashboard Development
SolarWinds Discovery and Polling Engines
Enterprise Network Monitoring Platforms
SNMP v2/v3
ICMP Monitoring
Network Interface Monitoring
Device Discovery
Network Topology Monitoring
Configuration Backup and Restoration
Network Availability Monitoring
VPN Monitoring
Cisco Infrastructure Monitoring
Palo Alto Firewall Monitoring
Routing and Switching Technologies
Windows Server Administration
Windows Services Management
Server Performance Analysis
Network Connectivity Troubleshooting
Infrastructure Diagnostics
Virtual Server Administration
PowerShell Scripting
SQL
JSON
XML
API-Based Integrations
Data Transformation and Validation
Automation Scripting
REST APIs
ServiceNow Integrations
CMDB Integrations
SMTP
DNS
Active Directory
Enterprise Monitoring Integrations
Automated Onboarding Workflows
Microsoft SQL Server
Database Maintenance Concepts
Database Connectivity Troubleshooting
Reporting Database Management
Enterprise Routing & Switching
Firewalls
Load Balancers
WAN Infrastructure
VPN Technologies
VMware
High Availability Architectures
Disaster Recovery Concepts
Network Security Fundamentals
PowerShell Automation
Bulk Import Automation
Device Lifecycle Automation
Interface Cleanup Automation
CMDB Reconciliation Automation
Monitoring Workflow Automation
Scheduled Reporting Automation

Experience Level

Senior
10 years of relevant work experience

Education Level

Bachelor's degree in computer science, engineering, or related technical field

Salary/Compensations

$116,255.00 - $151,132.50

About the Company

AEP is more than just an energy company — we’re a team of dedicated professionals committed to delivering safe, reliable, and innovative energy solutions.
Guided by our mission to put the customer first, we strive to exceed expectations by listening, responding, and continuously improving the way we serve our communities.
If you're passionate about making a meaningful impact and being part of a forward-thinking organization, this is the company for you!

Equal Opportunity

It is hereby reaffirmed that it is the policy of American Electric Power (AEP) to provide Equal Employment Opportunity in all respects of the employer-employee relationship including recruiting, hiring, upgrading and promotion, conditions and privileges of employment, company sponsored training programs, educational assistance, social and recreational programs, compensation, benefits, transfers, discipline, layoffs and termination of employment to all employees and applicants without discrimination because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, veteran or military status, disability, genetic information, or any other basis prohibited by applicable law.
When required by law, we might record certain information or applicants for employment may be invited to voluntarily disclose protected characteristics.