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About the Role
This role offers a unique opportunity to serve as a trusted advisor to commercial and industrial clients, combining account management, business development, and community engagement while making a direct impact on the communities Alliant Energy serves.
Responsibilities
- Supports and coordinates activities relating to accounts of commercial and industrial (C&I) customers.
- Assists in negotiating, securing, or administering service contracts, tariffs, and agreements.
- Establishes, maintains, and enhances credibility and communication with C&I customers, communities, account team members, field personnel, and key company functional areas.
- Builds relationships with community and C&I customers, supporting energy efficiency opportunities and customer growth potential.
- Seeks opportunities to create and maintain relationships with community leaders and get involved in the community.
- Serves as a responsive single point of contact and advocate for customers, acting as a liaison between the customer and Alliant Energy.
- Works closely with other departments, including billing, operations, marketing, pricing, finance, communications, claims processing, demand side management, and legal.
- Coordinates the preparation and execution of utility customer contracts.
- Ensures a broad range of services are accessible to meet customer needs.
- Maintains data accuracy, completeness, and timeliness of C&I customer information files.
- Maintains continuous contact with electric and gas systems operations to trigger notifications of interruptible customers.
- Supports the maintenance of the interruptible database for reports, contact records, and interruption notifications.
- Enforces safety rules and practices, encouraging safe work behaviors and correcting unsafe conditions and behaviors.
- Engages in other duties as needed to support company Values and Purpose.
Requirements
- Must possess a valid driver’s license.
- Must be willing to travel.
- Travel can include occasional overnight stays.
- Selected candidates will be required to successfully complete a background check and a drug screen where applicable.
- Visa sponsorship not supported.
Skills
- Account Planning
- Business Development
- Business Negotiations
- Contract Management
- Customer Experience Management
- Customer Needs
- Sales Strategy
- Sales Pipeline Management
- Stakeholder Management
- Value Proposition Development
- Basic knowledge of business economics and customer relations
- Effective interpersonal, verbal, and written communication skills
- Ability to interpret contract language and understand applicable tariffs
- Ability to use computer software programs (e.g., e-mail, word processing, spreadsheet, and project management)
- Solid problem-solving skills
- Ability to work effectively in a collaborative and inclusive work environment
Location
- Regionally based with approximately three days per week in the field
Work Type
- Full-time
- Hybrid
Experience Level
- 0-3 years of related experience
- Experience in the utility industry and with commercial and/or industrial customer support or sales is preferred
Education Level
- Bachelor’s Degree in Business Administration, Marketing, Advertising, Economics or related area is preferred
Salary/Compensations
- $75,000-$85,000
- Eligible to participate in the annual incentive program
Benefits
- Competitive pay
- Comprehensive health and retirement benefits
- Tuition reimbursement
- Paid time off
- Comprehensive total rewards package including competitive compensation and benefit programs
About the Company
- Alliant Energy's purpose is to serve customers and build stronger communities.
- Passionate about powering beyond the market challenges of today, while powering what's next in energy.
- Prioritizes safety, offers volunteer opportunities.
- Values collaboration, innovation and dedication.
Equal Opportunity
- Alliant Energy and its subsidiaries are committed to creating a culture of belonging and is proud to be an Equal Opportunity Employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other basis prohibited by law.
- Applicants in need of a reasonable accommodation for any part of the hiring process, please email talent@alliantenergy.com.