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About the Role

Lead the Office of the General Counsel (“OGC”) Legal Support team and own the strategy, performance and continuous advancement of the department’s core technology platforms. Develop talent, partner with the General Counsel on department-wide initiatives, and drive adoption, data integrity, and system improvements.

Responsibilities

Lead the daily operations of the Legal Support team, setting the department’s project agenda and long-range plans.
Supervise, coach and grow the team through performance management, capacity planning and workload prioritization.
Partner with the General Counsel on department-wide initiatives, from shaping priorities through to execution.
Design, document and continuously improve Legal Support processes, standards and training.
Own the roadmap for the OGC’s core technology platforms — prioritizing enhancements, upgrades and defect remediation, and leading testing and release readiness.
Drive firmwide adoption through training, user support and reporting, including recurring employee access, document deletion and Finance Committee reporting.
Advance the department’s AI and automation initiatives, identifying where technology can remove manual effort and improve quality.
Own records retention, document destruction, access certification and system policies.
Track developments in legal department management and technology, evaluate vendors, and champion the ideas worth adopting here.

Requirements

Bachelor’s degree and 5+ years supporting an in-house legal department, law firm or comparable professional services environment; financial services or another regulated industry preferred, and prior paralegal experience a plus.
Prior supervisory or people management experience, including coaching, performance management and workload prioritization for a small team.
Experience administering document or contract management systems (iManage, NetDocuments or similar), including enhancements, upgrades and user acceptance testing, with availability for occasional scheduled weekend testing windows.
Proficiency in report generation and data extraction, plus strong Microsoft Office skills (Word, Excel, PowerPoint, SharePoint).
Experience with records retention, access reviews and annual certification processes in a regulated environment.
Sound judgment, meticulous attention to detail and the discipline to deliver against policy-driven schedules.
Excellent written and verbal communication skills, curiosity about emerging legal technology and AI, and the confidence to influence across a global organization.

Skills

Document or contract management systems administration
Report generation
Data extraction
Microsoft Office Suite (Word, Excel, PowerPoint, SharePoint)
Records retention
Access reviews
Annual certification processes
Legal technology
AI

Location

Work Type

Full-time

Experience Level

5+ years

Education Level

Bachelor's degree

Salary/Compensations

NY: $120,000-$150,000 base salary + annual bonus target

Benefits

Long-term savings
Healthcare
Income protection
Professional development opportunities
Time off

About the Company

Brown Brothers Harriman (BBH) is a premier global financial services firm, known for premium service, specialist expertise, technology solutions and partnership approach to client management.
Across Investor Services and Capital Partners, we work with an enviable roster of sophisticated clients who make BBH their first call when they are tackling their hardest challenges.
We believe that how we do our work is just as important as what we do.
We are relentless problem solvers who know our best ideas come from collective debate and development—so we are never possessive about our ideas.
Every day we come together as a diverse community of smart and caring people to deliver exceptional service and expert advice—creating success that lasts.
No matter where you sit in the organization, everyone is empowered to contribute their ideas.
BBHers can pick up the phone and call any colleague, and they are happy to help.
Expanding your impact beyond your daily role is part of how we operate as trusted partners to one another.
We believe stability is a competitive advantage, but being stable means having the knowledge, skill, and discipline to evolve, often—pushing the boundaries of innovation.
As a private partnership, every investment we make is in the relationships, technologies, products and development we believe are in the long-term interests of our clients and our people.
Our long-tenured leaders are experts in their areas and are actively involved in the day- to day business, taking the time to provide guidance and mentoring to build the next generation of BBHers.
Because we know, our success begins with yours.

Equal Opportunity

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, genetic information, creed, marital status, sexual orientation, gender identity, disability status, protected veteran status, or any other protected status under federal, state or local law.