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About the Role

The Fragrance Specialist will focus on creating a memorable shopping experience for customers. We are searching for passionate beauty lovers to help customers through their beauty journey, foster client loyalty, expand brand presence, and provide concierge-like service.

Responsibilities

Demonstrate selling, incentive, and product knowledge strategies.
Cover sales floor at all times.
Maintain awareness of all sale promotions.
Replenish sales floor as needed.
Execute store maintenance checklist (neat, clean, and tidy), including service desk.
Uphold the highest standards of integrity and ethical behavior, acting with honesty and transparency.
Effectively adjust to different customer personalities.
Operate computerized register system and use common tools.
Demonstrate a strong achievement drive to meet and exceed sales goals.
Strengthen and develop relationships with existing customers.
Demonstrate flexibility when faced with changing priorities and work environments.
Consistently meet deadlines and deliverables, showing a reliable and responsible work ethic.
Exhibit a confident and proactive approach in all tasks, making informed decisions and taking initiative.

Requirements

Previous retail experience or relevant customer service experience.
Proven track record in achieving sales results.
Willingness to work non-traditional business hours including nights, weekends, and holidays.
Excellent verbal, written communication skills, and problem-solving abilities.
Great team-building, project management, and organizational skills.
Ability to multi-task in a fast-paced environment.
Ability to work collaboratively with a wide range of personalities and be a team player.
Ability to work with a diverse client base.
Exceptional attention to detail.
Ability to swiftly absorb new information, processes, and technologies.
Applicants must be authorized to work for any employer in the U.S.
Unable to sponsor or take over sponsorship of an employment Visa.

Skills

Selling strategies
Incentive strategies
Product knowledge strategies
Customer service
Verbal communication
Written communication
Problem solving
Team-building
Project management
Organizational skills
Multi-tasking
Collaboration
Attention to detail
Point of Sales (POS) systems
Microsoft Outlook/email

Location

On-site

Work Type

Part-time
Hourly

About the Company

Fragrance.com is a worldwide leading beauty e-commerce company created to provide the public with access to the largest inventory of genuine, brand name fragrances, skincare, candles, aromatherapy, and more.

Equal Opportunity

Fragrance.com is firmly committed to the principle of equal employment opportunity. Fragrance.com offers employment opportunities without regard to race, color, sex, age, religion, national origin, disability, U.S. military and or other prohibited bases of discrimination, both state and local. All aspects of the employment relationship (including recruiting, hiring, training, working conditions, compensation, promotion, discipline, and termination) are subject to this policy.