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About the Role

Leon’s is looking for a self-motivated Full Time Furniture Sales Associate who is enthusiastic, hardworking, and driven towards success. The ideal candidates have a passion for technology and understand the importance of customer service and enhancing the overall customer experience.

Responsibilities

Greet customers warmly and assist them in finding the right appliances and electronics for their needs.
Build rapport with customers to understand their requirements and preferences.
Stay up to date with product features, benefits, and specifications to provide accurate information.
Demonstrate products effectively to highlight key features and usability.
Guide customers through the sales process, from product selection to finalizing purchases.
Offer tailored recommendations and upsell or cross-sell products when appropriate.
Ensure customers receive a positive and memorable shopping experience.
Handle questions, concerns, or objections professionally and efficiently.
Assist customers with order processing, delivery scheduling, and payment transactions.
Verify customer orders to ensure accuracy and satisfaction.
Work closely with colleagues to achieve store and department sales goals.
Maintain clean and visually appealing displays for appliances and electronics.
Address customer complaints or concerns promptly and escalate complex issues to management.
Offer troubleshooting advice for product-related questions or issues.
Meet or exceed individual and team sales targets, including Value Added Products and Services (VAPS) and product protection.
Adhere to store policies, including safety guidelines and ethical sales practices.
Ensure compliance with warranty and return policies when assisting customers.
Performing various other duties, as assigned

Requirements

Outstanding communication and interpersonal skills
Openness and approachability
Passion for technology and knowledge of electronics and appliances
Enthusiasm and passion for assisting customers and helping to understand their unique needs
Integrity and drive to succeed
Passion for continuous learning and self-development
A positive attitude

Skills

Customer service
Sales
Product demonstration
Communication
Interpersonal skills
Problem-solving
Upselling
Cross-selling
Order processing
Troubleshooting

Location

Coast to coast

Work Type

Full Time

Salary/Compensations

$55,000 to $100,000 plus

Benefits

Comprehensive Employee Benefit Package after 3 months
Profit Sharing
Employee Discounts & Partner Discount Programs
Opportunities for growth
Continuous, quality education and training on our products and sales techniques

About the Company

Leon’s Furniture has locations from coast to coast, is Canadian owned, and has a rich history spanning over 110 years.
Canadians have turned to us to provide their home furnishing needs.
We are expanding our sales teams in every location to meet this challenge.
Many of our most successful associates joined Leon’s in entry level positions and with hard work, determination and desire they were able to achieve a level of success beyond their imaginations.
Leon’s can open the door to a bright and exciting future for you.
We are a financially stable, well-respected, truly Canadian company.

Equal Opportunity

We welcome applicants from all backgrounds and experiences.
Accommodation is available on request for candidates taking part in all aspects of the recruitment process.