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About the Role
We are seeking a highly technical, strategic, and domain-expert Lead / Staff Software Engineer to spearhead the engineering, integration, and automation of our core enterprise merchandising platforms. In this role, you will take full ownership of our master data and core merchandising ecosystem, Stibo STEP PIM (Product Information Management) and Oracle Retail Suite (RMS / RMFCS). This is a strictly hands-on role where you will write code, build integrations, configure platforms, and actively architect the system and collaborate with cross-functional teams. Beyond traditional software engineering, this position requires demonstrated experience in Agentic AI development.
Responsibilities
- Design and implement Oracle Retail Merchandising Cloud Services (ORMCS) alongside enterprise PIM platforms (like Stibo Systems STEP).
- Actively write code, configure, and architect Stibo STEP (Item, Location, Vendor Portal) alongside Oracle Retail Merchandising Systems (RMS/RMFCS).
- Define enterprise-wide data models and product taxonomy.
- Engineer custom Stibo JavaScript business rules, state transitions, and approval workflows.
- Configure automated business rules and change-management workflows to review, approve, and enrich item data before it hits customer touchpoints.
- Map and build data integration pipelines between RMS, PIM, ERP, and e-commerce systems to enable omnichannel journeys.
- Manage the end-to-end product lifecycle from vendor onboarding and purchase orders to pricing, inventory allocation, and fulfillment.
- Use production-grade Agentic AI frameworks to automate complex retail tasks.
Requirements
- BS/MS in Computer Science, Engineering, or a related technical field or equivalent work experience.
- 10+ years of core retail industry experience with a deep understanding of merchandise hierarchies, foundational inventory management, pricing systems, and supply chain operations.
- 8+ years of hands-on software development experience utilizing JavaScript, XML, XSD, JSON, Linux environments, and RESTful/SOAP Web Services.
- 8+ years of direct configuration and architecture experience within Stibo STEP PIM (workflows, portal development, endpoint integrations).
- Deep technical exposure to Oracle RMS/RMFCS database schemas, including advanced capability writing/reviewing complex operational PL/SQL queries and performance-tuning Oracle databases.
- Demonstrated experience in developing autonomous AI agents.
- Practical experience with prompt engineering, Retrieval-Augmented Generation (RAG) pipelines.
- Proven capability to prioritize deliverables, architect reusable systems, and collaborate with Product Management teams in a fast-paced Agile environment (Jira/Git).
- Familiarity with deploying, configuring, and maintaining enterprise applications in cloud and SaaS environments.
- This role requires being onsite in the San Francisco, San Jose, or Rocklin, CA office Monday through Thursday.
- Stibo STEP Certification (Preferred).
- Oracle RMFCS Certification (Preferred).
- Williams-Sonoma, Inc. will not now or in the future commence an immigration case or "sponsor" an individual for this position.
- This role is not eligible for relocation assistance.
Skills
- JavaScript
- XML
- XSD
- JSON
- Linux environments
- RESTful/SOAP Web Services
- Stibo STEP
- Oracle RMS/RMFCS
- PL/SQL
- Agentic AI
- Prompt engineering
- Retrieval-Augmented Generation (RAG)
- Jira
- Git
Location
- San Francisco, CA
- San Jose, CA
- Rocklin, CA
Work Type
- Onsite
Experience Level
- Lead / Staff
- 10+ years of core retail industry experience
- 8+ years of hands-on software development experience
- 8+ years of direct configuration and architecture experience within Stibo STEP PIM
Education Level
- BS/MS in Computer Science, Engineering, or a related technical field or equivalent work experience.
Salary/Compensations
- $160,000 - $190,000
Benefits
- A generous discount on all WSI brands
- A 401(k) plan and other investment opportunities
- Paid vacations, holidays, and time off to volunteer
- Health benefits, dental and vision insurance, including same-sex domestic partner benefits
- Tax-free commuter benefits
- A wellness program that supports your physical, financial and emotional health
- In-person and online learning opportunities through WSI University
- Cross-brand and cross-function career opportunities
- Resources for self-development
- Advisor (Mentor) program
- Career development workshops, learning programs, and speaker series
About the Company
- Founded in 1956, Williams-Sonoma, Inc. is the premier specialty retailer of high-quality products for the kitchen and home in the United States.
- Our family of brands are Williams Sonoma, Williams Sonoma Home, Pottery Barn, Pottery Barn Kids, Pottery Barn Teen, Rejuvenation, West Elm, Mark & Graham, Outward, and GreenRow.
- We offer beautifully-designed, stylish and functional products for every area of the home, including the kitchen, living room, bedroom, home office, closet, laundry room and even outdoor spaces.
- We've seen some big changes since our first brick-and-mortar store opened more than half a century ago.
- What hasn't changed is our passion for high-quality products, functional design, outstanding customer service, and enhancing the lives of our customers and the communities where we operate.
- Today, we're a multi-brand, multi-channel, global enterprise supported by state-of-the-art technology and some of the most talented teams in retailing - and we're always looking for new energy and ideas.
Equal Opportunity
- Williams-Sonoma, Inc. is an Equal Opportunity Employer.
- Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.