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About the Role
The City Law School is seeking two Course Officers to join their team, responsible for the day-to-day operations and administration of their programmes. This role is crucial in supporting students and ensuring the smooth running of academic operations.
Responsibilities
- Manage day-to-day operations and administration of academic programmes.
- Respond to student queries.
- Draft student communications and documentation.
- Maintain accurate student records.
- Administer assessments.
- Support timetabling and attendance monitoring.
- Arrange student events, including the induction programme.
Requirements
- Educated to A-Level standard or equivalent.
- Relevant experience of working in a busy customer-focused environment within Higher Education or a similar setting.
- Confident using IT systems, including MS Office packages, spreadsheets, and databases.
- Well-developed verbal and written communication skills.
- Excellent planning and organisational skills.
- Ability to analyse problems and identify solutions.
- Ability to work with a high degree of accuracy.
- Commitment to delivering high-quality services to students and staff.
Skills
- MS Office packages
- Spreadsheets
- Databases
- Moodle (highly desirable)
- Student records systems (SITS) (highly desirable)
- Verbal communication
- Written communication
- Planning
- Organisational skills
- Problem analysis
- Solution identification
- Accuracy
Location
- London
Work Type
- Full-time
Experience Level
- Not specified
Education Level
- A-Level or equivalent
Salary/Compensations
- Sector-leading salary
Benefits
- Sector-leading pension scheme
- Comprehensive package of staff training and development
About the Company
- City St George’s, University of London is the University of business, practice and the professions.
- It brings together the expertise and excellence of City, University of London and St George’s, University of London.
- The combined university is a large higher education destination for London students, offering a breadth of disciplines across health, business, policy, law, creativity, communications, science, and technology.
- The university is committed to supporting students to pursue their career and personal ambitions.
- Research is engaged, at the frontier of practice, and has a positive impact on the world.
- The City Law School is the first in London and University of London to educate students and practitioners at all stages of legal education.
- The School aims to become one of the UK’s leading law schools.
Equal Opportunity
- Committed to promoting equality, diversity, and inclusion in all its activities, processes, and culture for our whole community, including staff, students, and visitors.
- Welcome applications regardless of age, caring responsibilities, disability, gender identity, gender reassignment, marital status, nationality, pregnancy, race and ethnic origin, religion and belief, sex, sexual orientation, and socio-economic background.
- Operates a guaranteed interview scheme for disabled applicants.