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About the Role
The Regional Manager is responsible for driving Cartier market share and brand presentation for Retail Partners in the Northeast Region.
Responsibilities
- Own regional business performance by connecting results to actions and behaviors, sharing learnings, and adapting plans.
- Achieve sell-out, market share, and sell-in objectives.
- Ensure elevated presentation of Cartier VM and SDP in supervised stores.
- Leverage cross-functional expertise and business insights to build clear, measurable action plans for each retailer.
- Analyze sell-out, market share, and key KPIs to identify opportunities, understand root causes, and establish priorities.
- Measure the impact of actions, capture learnings, and adjust plans based on results.
- Maximize the impact of each POS visit.
- Prepare for store visits by checking status against prior commitments and analyzing KPIs.
- During visits, observe behaviors influencing business and client outcomes, partner with retailers to understand root causes, and reinforce positive behaviors.
- After visits, recap priorities and commitments with owners and success measures, and follow up on progress.
- Leverage Cartier experts in client demand creation for sales/merchandising, marketing, communication, SDP & VM, and CRM & Events.
- Design annual training action plans and comprehensive CRM & Events action plans.
- Identify successful practices and scale learnings.
- Actively prospect store opening opportunities by using market, client, and competitive insights.
- Develop business cases and recommendations for potential openings in partnership with leadership.
- Share key market, client, and competitive insights with the regional team.
- Identify and share best practices across the region.
- Build strong partnerships and influence retailers to drive results.
- Partner with corporate to ensure alignment with NA and International strategy.
- Maintain strong connection with corporate Retail Partner function and ensure local execution aligns with strategy.
Requirements
- Sales Background
- Retail (boutique or corporate) facing experience with direct client interaction during market visits and events.
- Demonstrated ability to engage & host clients both individually and at events.
- Strong negotiation and partnership-building skills.
- Strong organizational and follow-up skills.
- Ability to work with and influence senior external partners.
- Excellent salesmanship to promote the Maison in a multi-brand environment.
- Luxury product and retail sensibility.
- Autonomy.
- Ability to travel as much as 80% of the time.
- Master’s degree preferred.
- 2-3 years of experience in key account management in luxury watches, eyewear, fragrance, automotive or cosmetics.
- Strong watch expertise and knowledge preferred.
- Pro-active approach to tasks with excellent time management skills.
- Excellent communication skills with the ability to effectively deliver messages to various audiences.
- Ability to collaborate and work well within a team.
- Agility and open-mindedness.
- Demonstrates accountability and provides actions feedback timely.
Skills
- Negotiation
- Partnership-building
- Organization
- Follow-up
- Influencing senior external partners
- Salesmanship
- Luxury product sensibility
- Retail sensibility
- Autonomy
- Time management
- Communication
- Collaboration
- Agility
- Open-mindedness
- Accountability
- Watch expertise
Location
- Northeast Region
Work Type
- Full-time
Experience Level
- 2-3 years of experience in key account management
Education Level
- Master’s degree preferred
Salary/Compensations
- $140,000 - $170,000
- Eligible for bonuses
Benefits
- Medical, dental, and vision programs
- Health savings and flexible spending accounts
- Employee assistance program
- Life insurance
- Disability benefits
- 401(k) with employer match
- Wellness reimbursement benefit
- Paid time off
- Volunteer time off days
About the Company
- Richemont is one of the world leaders in the luxury sector, with Houses specializing in jewelry, watches, and high-end accessories.
- Each Maison embodies a tradition of style, quality, and craftsmanship.
- Richemont strives to preserve the heritage and identity of each Maison.
- The company is committed to innovating and designing new products in line with the values of its Houses through permanent creativity.