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About the Role
Support e-commerce orders shipped from our department, ensuring accurate picking, packing, and shipping. Maintain system accuracy for stock movements and physical stock reconciliation with SAP. Liaise with the e-commerce team for special requests and proactively monitor communications. Participate in inventories and investigate stock discrepancies.
Responsibilities
- Pick, pack, and ship ECOM orders as required by the Maison.
- Ensure a high level of accuracy and attention to detail when packing orders.
- Ensure that the data in SAP matches what has physically been shipped to the client and that our physical stock matches SAP.
- Liaise with the Maison’s ECOM team on a regular basis, both on email and over Teams, and keep on top of communication.
- Ensure that the stock we physically have matches what is shown in the system.
- Participate in inventories twice a year and investigate any discrepancies when they arise, notifying all relevant parties.
- Assist with pick up & delivery, a service where a shipping kit is sent to a client for them to return their repair to us.
- Book DHL shipments online, picking and packing the correct kit depending on the brand and ensuring shipments are processed accurately.
Requirements
- Minimum 2 years experience in logistics and stock management.
- Flexibility, able to work as part of a team as well as on your own.
- Fast reaction and able to prioritize.
- Open minded regarding projects and changes.
- Computer Literate.
- Able to work under pressure.
- Able to work independently and take personal ownership, whilst being able to work as part of a team.
- Efficient and organized with good time management skills.
- Customer Focused.
Skills
- SAP experience a benefit.
- Strong interpersonal skills.
Experience Level
- Minimum 2 years experience
About the Company
- Richemont is one of the world leaders in the luxury sector, with various Houses specializing in jewelry, watches, and high-end accessories.
- Each Maison embodies a tradition of style, quality, and craftsmanship.
- Richemont strives to preserve the heritage and identity specific to each of its Houses.
- The company is committed to innovating and designing new products in line with the values of its Houses, through a process of permanent creativity.
Equal Opportunity
- #Richemont #WeCraftTheFuture